Kennedra Sanders
Westwego
Summary
Dynamic and detail-oriented professional with a proven track record at DHL Express, excelling in timely package delivery and customer communication. Recognized for problem-solving abilities and strong attention to detail, consistently improving delivery efficiency while maintaining high customer satisfaction. Adept at working independently and adapting to changing priorities in fast-paced environments.
Overview
11
11
years of professional experience
Work History
Courier
DHL Express
04.2022 - Current
- Navigated local routes to ensure timely delivery of packages.
- Maintained accurate records of deliveries and pickups for quality assurance.
- Assisted in loading and unloading packages to optimize delivery efficiency.
- Communicated with clients to confirm delivery details and address inquiries.
- Adhered to safety protocols while operating delivery vehicles.
- Adapted quickly to changing schedules and last-minute requests from clients.
Driver
Amazon LLC
01.2022 - 04.2022
- Delivered packages efficiently to designated locations while adhering to safety protocols.
- Maintained accurate delivery logs and ensured proper documentation for each route.
- Utilized GPS technology for optimal routing, improving delivery times consistently.
- Conducted vehicle inspections daily to ensure safety and operational readiness.
Sales Associate
Nike Factory Store
01.2021 - 01.2022
- Assisted customers in selecting products, enhancing their shopping experience and satisfaction.
- Maintained store presentation by organizing merchandise and ensuring cleanliness throughout the sales floor.
- Processed transactions efficiently using point-of-sale systems, ensuring accurate cash handling.
- Supported inventory management by restocking shelves and conducting regular counts to maintain stock levels.
- Collaborated with team members to achieve daily sales targets and improve overall store performance.
- Provided product knowledge to customers, promoting features and benefits of footwear and apparel lines.
- Participated in training new associates on store policies, procedures, and customer service best practices.
Warehouse Worker
Dillards Department Store
07.2020 - 01.2021
- Operated warehouse equipment to efficiently receive, store, and distribute merchandise.
- Maintained inventory accuracy through regular cycle counts and adjustments.
- Collaborated with team members to optimize workflow and reduce processing times.
- Ensured compliance with safety protocols while handling hazardous materials.
- Loaded, unloaded, and moved material to and from storage and production areas.
Sales Associate
DSW Shoe Warehouse
08.2016 - 07.2020
- Adapted quickly to changing priorities during peak hours, ensuring prompt service for all customers.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Sales Associate
Shoppers Value
05.2016 - 08.2016
Sales Associate
Winn Dixie
08.2014 - 05.2016
- Managed returns, exchanges and refunds in accordance with store policy.
- Prepared merchandise for sales floor by pricing or tagging.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Engaged with customers to effectively build rapport and lasting relationships.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
Education
Bachelor Of Business Administration - Business Administration
Southeastern Louisiana University
Hammond, LA12.2022
Skills
- Working independently
- Attention to detail
- Problem-solving
- Customer service
Accomplishments
Presidents List Spring 2018
Timeline
Courier
DHL Express
04.2022 - Current
Driver
Amazon LLC
01.2022 - 04.2022
Sales Associate
Nike Factory Store
01.2021 - 01.2022
Warehouse Worker
Dillards Department Store
07.2020 - 01.2021
Sales Associate
DSW Shoe Warehouse
08.2016 - 07.2020
Sales Associate
Shoppers Value
05.2016 - 08.2016
Sales Associate
Winn Dixie
08.2014 - 05.2016
Bachelor Of Business Administration - Business Administration
Southeastern Louisiana University
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