Summary
Overview
Work History
Education
Skills
Timeline
Generic

Tina Prothro

Natchitoches

Summary

Results-driven retail management professional determined to exceed company sales goals. Successful at leveraging financial and marketing education to make smart purchasing and merchandising decisions. Forward-thinking in addressing and resolving concerns, optimizing policies, and engaging with customers to promote loyalty and drive sales. I am a person of unbridled energy, a force of nature that brings a dynamic presence to any room I enter. With a spirit that refuses to be dampened, I approach every task with a level of determination that ensures there's no job too daunting or challenge too great. My high-octane enthusiasm acts as a catalyst, transforming the toughest of situations into opportunities for success. It's this relentless drive and tireless work ethic that make it clear: there isn't a job out there that can get me down, for my determination is unwavering and my vigor, inexhaustible.

Overview

21
21
years of professional experience

Work History

Store Manager

Mobilelink Cricket
06.2023 - Current
  • Increased store profitability by implementing cost-saving measures and efficient inventory management strategies.
  • Improved customer satisfaction through staff training in customer service and product knowledge.
  • Maximized sales by creating innovative visual merchandising displays and store layouts.
  • Developed a successful employee retention plan, reducing staff turnover rates significantly.

Assistant Manager

Save-A-Lot
05.2019 - 05.2023
  • Improved customer satisfaction by addressing and resolving complaints promptly.
  • Streamlined store operations for increased efficiency, implementing new processes and procedures.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Increased sales through effective merchandising strategies and targeted promotions.
  • Implemented staff training programs, enhancing product knowledge and improving customer service skills.

Cashier Team Lead

Tractor Supply
10.2018 - 05.2020
  • Enhanced customer satisfaction by efficiently processing transactions and addressing inquiries.
  • Streamlined cashier operations for improved productivity and reduced wait times.
  • Mentored junior cashiers with comprehensive training and ongoing guidance, boosting team performance.
  • Managed cash registers, ensuring accurate accounting and reducing discrepancies in daily reports.

Assistant Manager

Los Gallos Mexican Restaurant
04.2003 - 11.2007
  • Improved customer satisfaction by addressing and resolving complaints promptly.
  • Streamlined store operations for increased efficiency, implementing new processes and procedures.
  • Developed strong working relationships with staff, fostering a positive work environment.

Shift Manager

Tabacco Ware House
04.2003 - 11.2007
  • Improved overall team performance by effectively delegating tasks and providing clear instructions.
  • Achieved consistent customer satisfaction by addressing concerns promptly and professionally.
  • Managed employee schedules to ensure adequate coverage during peak hours, resulting in a smoother workflow.
  • Promoted a positive work environment through open communication and constructive feedback.

Sales Manager

Integrated Alliances
01.2004 - 03.2007
  • Increased sales revenue by developing and implementing effective sales strategies.
  • Built long-lasting client relationships through excellent customer service and consistent followups.
  • Led a successful sales team by providing motivational coaching and performance-based incentives.
  • Streamlined sales processes for improved efficiency, resulting in higher conversion rates.

Education

GED -

Mira Loma Christian Academy
4752d Felspar St, Riverside, CA 92509
03.2011

Skills

  • Loss Prevention
  • Personnel Development
  • Store Merchandising
  • Retail Inventory Management
  • Employee Training
  • Customer Service Management
  • Supply Ordering
  • POS Systems
  • Paperwork Processing
  • Consultative Sales
  • Multitasking Abilities

Timeline

Store Manager

Mobilelink Cricket
06.2023 - Current

Assistant Manager

Save-A-Lot
05.2019 - 05.2023

Cashier Team Lead

Tractor Supply
10.2018 - 05.2020

Sales Manager

Integrated Alliances
01.2004 - 03.2007

Assistant Manager

Los Gallos Mexican Restaurant
04.2003 - 11.2007

Shift Manager

Tabacco Ware House
04.2003 - 11.2007

GED -

Mira Loma Christian Academy
Tina Prothro