Kenyatta Breaux
Denham Springs
Summary
Experienced Human Resources professional with a focus on employee engagement, recognition programs, and fostering high-performance workplace cultures. Skilled in leading cross-functional teams, driving strategic HR initiatives, and creating environments that support employee well-being, growth, and organizational success. Recognized for strong interpersonal skills and dedication to community advocacy. Able to align people strategies with business goals, build partnerships, and implement programs to enhance employee experience and company culture.
Overview
12
12
years of professional experience
Work History
Engagement Coordinator
Woman’s Hospital
04.2021 - Current
- Led employee engagement initiatives resulting in a 25% increase in staff satisfaction, as measured by internal surveys.
- Coordinated and executed over 20 community and internal events annually, fostering strong local partnerships and enhancing the organization’s public presence and workplace culture.
- Provided HR support including recruitment, onboarding, conflict resolution, and policy interpretation to ensure compliance and support a positive work environment.
- Trained and supervised a team of 10 hospital volunteers and staff committee members, fostering professional growth opportunities through workplace engagement, recognition, and resiliency-focused initiatives.
Human Resources Specialist
Southeast Community Health Systems
12.2016 - 04.2021
- Talent Acquisition & Onboarding: Led full-cycle recruitment processes for diverse roles; developed job descriptions, sourced candidates, conducted interviews, and managed offers. Designed and implemented structured onboarding programs to improve new hire retention and engagement.
- Employee Relations & Engagement: Acted as a trusted advisor to employees and management on HR-related issues. Investigated and resolved complex employee relations cases with discretion and fairness. Drove engagement initiatives and action plans based on employee feedback and culture surveys.
- Training & Development: Assessed learning needs and delivered or coordinated training programs on leadership, compliance, DEI, and soft skills. Championed continuous development and succession planning.
- HR Policy Development & Compliance: Developed, updated, and enforced HR policies in line with labor laws and organizational values. Ensured compliance with all relevant employment laws, including FMLA, ADA, EEO, and wage/hour regulations.
- HRIS & Data Analytics: Managed and optimized HRIS systems (e.g., Workday, ADP,) to streamline processes and support decision-making. Created dashboards and reports for workforce analytics, headcount tracking, and turnover metrics.
Special Projects Coordinator
Southeast Community Health Systems
01.2015 - 12.2016
- Led cross-functional initiatives, managing timelines, resources, and stakeholder communication for high-impact organizational projects.
- Coordinated and executed special assignments from senior leadership, ensuring alignment with strategic goals.
- Analyzed data and developed reports to evaluate project performance, identify risks, and recommend improvements.
- Collaborated with internal departments and external partners to streamline operations and implement process enhancements.
Centralized Scheduling Supervisor
Southeast Community Health Systems
08.2013 - 01.2015
- Supervised daily activities of call center staff, including training, performance evaluations, coaching, and shift scheduling.
- Developed and implemented policies and procedures to optimize call center workflows and ensure compliance with organizational and regulatory standards.
- Monitored call center metrics (e.g., call volume, hold time, abandoned calls, first-call resolution) to drive performance improvements and meet service level targets.
- Collaborated with clinical and administrative leadership to forecast scheduling needs, resolve capacity constraints, and enhance patient access.
- Utilized scheduling software and CRM systems to streamline appointment booking and ensure data accuracy.
- Analyzed trends and generated reports to identify operational gaps, recommending and executing improvements.
- Acted as liaison between patients, providers, and staff to resolve escalated issues and ensure a positive customer experience.
- Ensured compliance with HIPAA and other patient confidentiality regulations during all communications and scheduling activities.
Education
Associate of Arts - Business
University of Phoenix
Tempe, AZ10-2021
Skills
- Oversight of volunteer programs
- Analytical problem solving
- Business strategy analysis
- Comprehensive project planning
- Data-driven insights
- Cross-functional teamwork
- Efficiency enhancement
- Effective conflict resolution
- Organizational strategy alignment
- Performance analysis
- Public engagement initiatives
- Health advocacy
- Strategic decision-making
Affiliations
- Louisiana Rare Disease Advisory Council
- Family Advisory Council-Boston Children's Hospital/NICU
- E-Advisory Council- Boston Children's Hospital
- Family Advisory Council/ Vermont Oxford Network Collaboration- Woman's Hospital
- Mentor- Glam Girls Community Outreach
Timeline
Engagement Coordinator
Woman’s Hospital
04.2021 - Current
Human Resources Specialist
Southeast Community Health Systems
12.2016 - 04.2021
Special Projects Coordinator
Southeast Community Health Systems
01.2015 - 12.2016
Centralized Scheduling Supervisor
Southeast Community Health Systems
08.2013 - 01.2015
Associate of Arts - Business
University of Phoenix
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