Keosha Scott
Baton Rouge
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
10
10
years of professional experience
Work History
Driver
Amazon Flex
03.2024 - Current
- Coordinated efficient routes to avoid delays and optimize schedules.
- Communicated with customers to provide delivery updates and confirm delivery locations.
- Ensured timely deliveries by strictly following routes, using GPS navigation systems, and staying updated on road conditions.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Delivered goods and products to customer on time and in excellent condition.
Packer
Amazon
07.2024 - 10.2024
- Maintained a clean and organized work environment, promoting safety and productivity.
- Proved successful working within tight deadlines and a fast-paced environment.
- Maintained neat and organized work area to safeguard items and comply with cleanliness standards.
- Managed workload effectively under pressure during peak periods while maintaining focus on quality control measures.
- Ensured timely completion of orders through effective time management and multitasking skills.
- Completed all assigned tasks promptly, adhering to strict deadlines while maintaining high-quality workmanship.
- Enhanced packing efficiency by implementing proper techniques and ensuring correct product placement.
- Inspected items to identify discrepancies and damages and reported to supervisor.
Driver
Amazon Flex
03.2024 - Current
- Ensured timely and safe delivery of goods to designated locations.
- Managed efficient route planning to optimize travel time and fuel consumption.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Delivered goods and products to customer on time and in excellent condition.
- Increased productivity by assisting in loading/unloading vehicles when necessary, expediting the delivery process.
Warehouse Operator
Medlines
09.2023 - 02.2024
- Surrounded items in cling film, padded blankets, and tape to protect from damage
- Managed warehouse operations and verified proper shipment procedures
- Verified documentation and condition of freight to assure quality standards were achieved
- Verified quantity and description of materials received by checking merchandise against packing list
- Shipped material and performed boxing, packing, labeling, and preparation of related documents
- Unpacked and repacked items in different quantities and configurations for shipment
- Maintained clean, orderly work environment free of hazards
- Kept warehouse stations and equipment in good working order in line with OSHA requirements
- Completed over Number customer orders each day in warehouse setting.
Warehouse Associate
Carquest Distribution Center
06.2023 - 08.2023
- Prepared orders for shipment by picking, packing, and labeling merchandise
- Worked safely around moving machinery
- Assembled orders and packed items for shipment, conveying orders to shipping personnel
- Performed inventory control, such as counting, and stocking merchandise
- Cleaned and maintained warehouse in compliance with OSHA safety standards
- Labeled and accurately moved customer orders to meet shipment timetables and minimize errors.
Material Handler
Logistics 1
07.2019 - 02.2023
- Packed items into appropriate containers for shipment
- Read production orders, work orders, shipping orders and requisitions to determine items to be moved, gathered or distributed
- Listened closely during team meetings to gain complete understanding of duties required for each shift, completing priority tasks first
- Attached identifying tags to containers to mark with identifying shipping information
- Monitored production schedule to keep proper amount of inventory on hand
- Used handheld scanners to efficiently track and maneuver freight throughout distribution network
- Transported inventory items to appropriate locations
- Used hand-held scanners and physical logs to accurately track item movements
- Alerted supervisors and coworkers of hazards and other issues for quick resolutions.
Package Handler
UPS
11.2018 - 07.2019
- Used hand-held scanners and physical logs to accurately track item movements
- Assembled, sealed and loaded packages into correct trucks.
Customer Service Representative
Sam's Club
11.2015 - 09.2018
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns
- Answered customer telephone calls promptly to avoid on-hold wait times
- Answered constant flow of customer calls with minimal wait times
- Responded to customer requests for products, services and company information
- Recommended products to customers, thoroughly explaining details
- Assisted customers with setting appointments, special order requests, and arranging merchandise pick-up
- Responded proactively and positively to rapid change
- Delivered prompt service to prioritize customer needs
- Met customer call guidelines for service levels, handle time and productivity
- Bolstered customer retention by creating and offering unique discount options and inspiring interest in new product lines
- Collected and returned unpurchased or returned items to correct shelf locations and arranged displays to promote sales
- Offered advice and assistance to customers, paying attention to special needs or wants
- Provided primary customer support to internal and external customers
- Educated customers about billing, payment processing and support policies and procedures.
Driver
Amazon Flex
03.2024 - Current
- Ensured timely deliveries by strictly following routes, using GPS navigation systems, and staying updated on road conditions.
- Navigated challenging weather conditions safely while maintaining on-time delivery performance rates.
- Handled fragile materials carefully, resulting in minimal damage claims from customers during transit period.
- Reduced delivery times with careful planning and route optimization.
- Ensured timely and safe delivery of goods to designated locations.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Delivered goods and products to customer on time and in excellent condition.
Education
High School Diploma - English
Broadmoor High School
Baton Rouge, LA05.2014
Skills
- International Shipments
- Shipping and Receiving
- Material Handling
- Wrapping and Boxing
Timeline
Packer
Amazon
07.2024 - 10.2024
Driver
Amazon Flex
03.2024 - Current
Driver
Amazon Flex
03.2024 - Current
Driver
Amazon Flex
03.2024 - Current
Warehouse Operator
Medlines
09.2023 - 02.2024
Warehouse Associate
Carquest Distribution Center
06.2023 - 08.2023
Material Handler
Logistics 1
07.2019 - 02.2023
Package Handler
UPS
11.2018 - 07.2019
Customer Service Representative
Sam's Club
11.2015 - 09.2018
High School Diploma - English
Broadmoor High School
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