Kesha Williams

• Developed strong relationships with clients, leading to increased trust and repeat business.
• Addressed customer complaints and mitigated dissatisfaction by employing timely and on-point solutions.
• Optimized resource allocation by prioritizing tasks based on urgency, importance, and available resources.
• Enhanced communication with clients through regular updates on project status and progress.
• Stayed in frequent contact with customers to assess satisfaction, gather requirements and resolve issues.
• Attended Type events to maintain in-depth understanding of Description of products or services.
• Educated clients on insurance policies and procedures.
• Analyzed customer needs to provide customized insurance solutions.
• Met with customers to provide information about available products and policies.
• Calculated premiums and established payment methods for sales.
• Finalized sales and collected necessary deposits.
• Collected premiums on or before effective date of coverage.
• Determined financial needs by assessing existing coverage and aligning new products and services with long-term goals.

• Maintained accurate financial records, including sales reports, expense tracking, and budget management.
• Developed loyal customer base by consistently delivering high-quality products and personalized service.
• Addressed customer complaints effectively, resolving issues quickly to maintain overall satisfaction levels among clientele.
• Managed inventory levels efficiently, ensuring optimal stock availability and minimizing overhead costs.
• Established strong relationships with vendors, leveraging these connections for exclusive access to new products or preferential buying terms.

I helped make eye glasses for people!