Kevin Brown
Baton Rouge
Summary
Dedicated and passionate MBA candidate seeking to grow my skills and expertise with a forward-moving company. With excellent communication skills and being able to work well under pressure, I am confident in my ability to adapt to any work environment.
Overview
5
5
years of professional experience
Work History
Independent Contractor
Shipt
01.2020 - 01.2022
- Provided excellent customer service and loyalty by building a rapport with reoccurring customers (Over 50+ Preferred Shoppers Shopped at various supermarkets, and delivered groceries to customers in the requested time frame.
- Communicated any issues or delays, and made proper substitutions based on customer preferences.
- Managed multiple orders, grocery stores, and delivery locations at the same time.
Intern
Acadiana Center for the Arts
09.2020 - 12.2020
- Sorted and organized files, spreadsheets, and reports.
- Analyzed problems and worked with teams to develop solutions.
- Explored new technologies and approaches to streamline processes.
- Participated in workshops and presentations related to projects to gain knowledge.
- Generated reports detailing findings and recommendations.
- Prepared project presentations and reports to assist senior staff.
Lead Patient Transporter
Baton Rouge General Hospital
01.2018 - 01.2020
- Tansported patients via wheelchair throughout the hospital for procedures, visits, and discharge.
- Oversee a team of patient transporters, ensuring they adhere to hospital protocols and provide excellent patient care.
- Maintain accurate records of patient transport activities, incident reports, and team performance metrics.
- Delivered laboratory specimens, medical equipment, and supplies to their assigned locations.
- Worked under nurses' supervision to administer oxygen, CPR, or AED as needed.
- Assisted with the lifting of patients on and off their beds to treatment areas and operating rooms.
- Required a strong knowledge of medical terminology and hospital codes.
Assistant Manager
Frey's Smoked Meat Co.
06.2017 - 06.2018
- Oversee daily restaurant operations, ensuring staff follow procedures, and maintaining a positive work environment.
- Addressed guest concerns, ensured satisfaction, and upheld the restaurant's hospitality standards.
- Assisted with stock management, monitoring supply levels, and coordinating with kitchen staff to prevent shortages.
- Handle cash register closeouts, secure the premises, and prepare the restaurant for the next day's operations.
Education
MBA - Business Administration
University of Louisiana Lafayette
05-2025
BA - General Studies: Concentration in Arts & Humanities
University of Louisiana Lafayette
01.2020
Skills
- Critical thinking
- Problem-Solving
- Entrepreneurship
- Proficiency in Microsoft Office
- Flexibility
- Verbal/written communication
- Conflict resolution
- Client relationship building
- Scope definition
- Performance metrics
- Project management
Timeline
Intern
Acadiana Center for the Arts
09.2020 - 12.2020
Independent Contractor
Shipt
01.2020 - 01.2022
Lead Patient Transporter
Baton Rouge General Hospital
01.2018 - 01.2020
Assistant Manager
Frey's Smoked Meat Co.
06.2017 - 06.2018
BA - General Studies: Concentration in Arts & Humanities
University of Louisiana Lafayette
MBA - Business Administration
University of Louisiana Lafayette
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