Kevin Brown Jr.
Baton Rouge
Summary
Dynamic MBA graduate with a strong foundation in analytical, project management, and communication skills, actively pursuing long-term career opportunities. Proven expertise in developing innovative marketing strategies, managing complex logistics, and leading high-performing teams to achieve organizational goals. Committed to driving results through data-driven decision-making and strategic initiatives that enhance business performance while streamlining operations to reduce costs and promote efficiency. A dedicated leader and problem-solver equipped with independent decision-making skills and sound judgment to positively impact company success.
Overview
8
8
years of professional experience
Work History
Dairy Department Manager/Assistant Grocery Manager
The Fresh Market
Baton Rouge, LA
07.2025 - Current
- Managed daily operations of dairy department to ensure product quality and freshness.
- Trained and mentored staff on best practices for dairy product handling and customer service.
- Developed merchandising strategies to enhance product visibility and drive sales growth.
- Implemented inventory management systems, optimizing stock levels and reducing waste.
- Analyzed sales data to identify trends and adjust inventory accordingly for peak demand periods.
- Collaborated with vendors to negotiate pricing and improve product offerings in the dairy section.
- Ensured compliance with health and safety regulations within the dairy department operations.
- Enhanced customer satisfaction by ensuring a well-stocked and organized dairy department.
- Enhanced customer experience by addressing inquiries and resolving issues related to dairy products.
Independent Contractor
Shipt
Baton Rouge, LA
01.2020 - 01.2022
- Managed logistics and route optimization to complete multiple customer deliveries efficiently in high-volume periods.
- Maintained a consistent 5-star rating by providing excellent customer service, adapting to client needs, and solving delivery challenges in real time.
- Built customer loyalty by communicating clearly, resolving order issues, and making value-based substitutions aligned with client preferences.
- Demonstrated time management and multitasking by coordinating orders across multiple grocery locations.
Intern
Acadiana Center for the Arts
Lafayette, LA
09.2020 - 12.2020
- Supported project planning and data organization for arts programming and community outreach.
- Analyzed problems and collaborated with teams to streamline internal workflows.
- Created reports and presentation materials used by senior staff for board and public communications.
- Participated in workshops to deepen understanding of project design, performance logistics, and nonprofit operations.
Lead Patient Transporter
Baton Rouge General Hospital
Baton Rouge, LA
01.2018 - 01.2020
- Supervised a team of transporters to ensure safe, timely movement of patients and equipment across departments.
- Maintained detailed records of transport activities, reported incidents, and tracked team performance metrics.
- Delivered critical medical items and supported patients with mobility needs, requiring knowledge of hospital procedures and codes.
- Applied leadership, scheduling, and problem-solving skills in a high-pressure healthcare environment.
Education
MBA - Business Administration
University of Louisiana Lafayette
Lafayette05-2025
Bachelor of Arts - General Studies: Concentration in Arts & Humanities
University of Louisiana Lafayette
Lafayette12-2020
Skills
- Marketing Strategy
- Business & Data Analytics
- Market Research
- Project Coordination
- SWOT & PESTEL Analysis
- Financial Planning
- Merchandising strategies
- Department management
- Problem-solving
Accomplishments
- Awarded Black Student Achievement Award and made the Dean's List four times during MBA program (GPA: 3.87)
- Led a 5-member team to develop and present a healthcare startup marketing plan in MKTG 524
- Completed MBA capstone project on sports marketing strategies for a sports marketing firm, integrating finance, operations, and data insights
- Maintained 95 %+ customer satisfaction rate while delivering high-volume orders as a Shipt contractor
- Supervised and tracked performance for a team of hospital patient transporters, ensuring operational compliance and patient safety
- Reduced Dairy department shrink to lowest in the region at Fresh Market during Q4, the company’s most critical shrink quarter, by implementing efficient rotation systems and consistent discard procedures.
Timeline
Dairy Department Manager/Assistant Grocery Manager
The Fresh Market
07.2025 - Current
Intern
Acadiana Center for the Arts
09.2020 - 12.2020
Independent Contractor
Shipt
01.2020 - 01.2022
Lead Patient Transporter
Baton Rouge General Hospital
01.2018 - 01.2020
Bachelor of Arts - General Studies: Concentration in Arts & Humanities
University of Louisiana Lafayette
MBA - Business Administration
University of Louisiana Lafayette