Kevin Jean-Baptiste
Harvey
Summary
Energetic Bellman manages guest luggage and responds to requests in high-volume hospitality environments. Organized and professional with commitment to service and guest satisfaction. Escorts guests to rooms and proactively provides updated information on amenities and upcoming events.
Experienced Bellman with background in high-end hospitality environments, demonstrating strong service-oriented skills and a proactive approach towards guest satisfaction. Strengths include exceptional communication abilities, problem-solving capabilities, and knowledge in managing luggage handling procedures safely and efficiently. Previous work experience shows positive influence on enhancing hotel reputation through consistent display of professionalism, courtesy, and commitment to providing guests with superior service.
Overview
19
19
years of professional experience
3
3
years of post-secondary education
Work History
Bellman/Porter
Hyatt Maison Metier
New Orleans
01.2026 - Current
- Assisted guests with luggage and provided prompt service at Hyatt Maison Metier.
- Greeted guests warmly, ensuring a welcoming atmosphere upon arrival.
- Coordinated with front desk staff to facilitate smooth check-in experiences.
- Communicated effectively with colleagues to ensure that guest needs are met in a timely manner.
- Provided concierge services such as making restaurant reservations or providing transportation arrangements for guests when requested.
Merchandise Associate/Sales Associate
Crescent Crown Distributing LLC.
New Orleans
08.2021 - 10.2025
- Assisted in organizing merchandise displays to enhance product visibility.
- Collaborated with team members to maintain inventory accuracy and efficiency.
- Conducted regular stock checks to identify product shortages and discrepancies.
Team Lead Merchandiser/Merchandise Associate/Sales Associate
Southern Eagle Sales and Service
Metairie
07.2007 - 10.2020
- Led team in executing merchandising strategies across product lines.
- Coordinated inventory management and stock replenishment processes.
- Trained and mentored new staff on merchandising standards and best practices.
- Developed visually appealing product displays to enhance customer engagement.
- Collaborated with sales team to align merchandising with promotional campaigns.
Education
Associate of Science - Aviation
Miami Dade College
Miami, FL 09.1994 - 07.1997
Skills
- Luggage handling
- Concierge services
- Check-in coordination
- Guest interaction
- Inventory management
- Visual merchandising
- Product display techniques
- Team collaboration
- Problem solving
- Effective communication
- Upscale hospitality
- Foreign language proficiency
- Reliability and punctuality
- Guest services
- Team building
- Hotel operations
Languages
English
Full Professional
Spanish
Professional
Timeline
Bellman/Porter
Hyatt Maison Metier
01.2026 - Current
Merchandise Associate/Sales Associate
Crescent Crown Distributing LLC.
08.2021 - 10.2025
Team Lead Merchandiser/Merchandise Associate/Sales Associate
Southern Eagle Sales and Service
07.2007 - 10.2020
Associate of Science - Aviation
Miami Dade College
09.1994 - 07.1997