Summary
Overview
Work History
Education
Skills
2023 sales accomplishments: #8 out of 150 in sales, #1 in email contacts
Interests
Timeline
Generic

Kevin Lee

Natchitoches

Summary

Accomplished Business Owner and General Sales Manager with a proven track record in enhancing customer relationships and boosting sales revenue. At Lee’s Furniture Depot, led teams to exceed sales quotas through effective strategies and exceptional customer service. Skilled in online marketing and persuasive communication, adept at driving customer retention and leveraging community networking for business growth.

Results-oriented sales professional with track record of generating revenue and fostering client relationships. Adept at identifying customer needs and providing effective solutions to drive business growth. Reliable team player with focus on collaboration and adaptability, ensuring alignment with dynamic business goals. Proven skills in communication and strategic planning.

Overview

21
21
years of professional experience

Work History

Design and Sales Consultant

Ivan Smith Furniture
09.2022 - Current

Business Owner

Four-De-Lee Enterprises
11.2003 - Current
  • Established strong customer relationships through excellent communication and attentive service.
  • Interacted well with customers to build connections and nurture relationships.
  • Managed purchasing, sales, marketing and customer account operations efficiently.
  • Implemented business strategies, increasing revenue, and effectively targeting new markets.
  • Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
  • Negotiated price and service with customers and vendors to decrease expenses and increase profit.
  • Cultivated strong online presence, managing social media platforms to engage with customers and build community.
  • Self-motivated, with a strong sense of personal responsibility.
  • Skilled at working independently and collaboratively in a team environment.
  • Excellent communication skills, both verbal and written.
  • Organized and detail-oriented with a strong work ethic.

General Sales Manager

Lee’s Furniture Depot
11.2003 - 10.2020
  • Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
  • Coached employees in successful selling methods and encouraged cross-selling to drive revenue.
  • Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
  • Identified, hired and trained highly-qualified staff by teaching best practices, procedures, and sales strategies.
  • Handled customer relations issues, enabling quick resolution, and client satisfaction.
  • Enhanced customer satisfaction by delivering personalized service and addressing concerns in a timely manner.
  • Negotiated favorable contract terms with vendors and suppliers to secure cost-effective deals on behalf of the company.
  • Attended industry events and conventions to expain sales opportunities.
  • Engaged in product training, demonstrations, consumer awareness, branding, and acquisition initiatives to raise awareness and revenues.
  • Achieved sales goals and service targets by cultivating and securing new customer relationships.
  • Increased sales volume and expanded product line to new retailers, warehouse clubs and natural food chains.
  • Exceeded sales quotas and increased profitability through effective sales strategy and business planning.
  • Compiled and analyzed data to determine approaches to improve sales and performance.
  • Managed key accounts with strategic planning and relationship building, resulting in increased customer loyalty and repeat business.

Education

Bachelor of Theology - Theology

Texas Bible College
Houston, TX
05-1990

Skills

  • Customer relationship management
  • Objection handling
  • Product and service sales
  • Persuasive communication
  • Prospecting skills
  • Closing techniques
  • Community networking
  • Online marketing
  • Customer retention
  • Sales closing
  • Sales proposal creation
  • Customer service

2023 sales accomplishments: #8 out of 150 in sales, #1 in email contacts

Each year, Ivan Smith Furniture has a yearly sales contest focusing on top product categories to improve sales company wide. It is a high honor to be in the top 25. It is an even greater honor to be in the top ten with over 50 stores and approximately 150 sales associates participating.


Interests

I enjoy spending time with my family; my wife Kristi, my daughters Brianna and Kristanna, my son-in-law Sonny and my grandson Chip

In my spare time I enjoy playing golf and other outdoor activities

  • I enjoy helping others and giving back to the community
  • DIY and Home Improvement
  • Music
  • Youth mentor, providing guidance and support to empower the next generation of leaders
  • I like working with my hands and fixing things

Timeline

Design and Sales Consultant

Ivan Smith Furniture
09.2022 - Current

Business Owner

Four-De-Lee Enterprises
11.2003 - Current

General Sales Manager

Lee’s Furniture Depot
11.2003 - 10.2020

Bachelor of Theology - Theology

Texas Bible College

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Kevin Lee