Dynamic Food and Beverage Manager with a proven track record at English Turn Golf and Country Club, excelling in inventory management and employee coaching. Expert in enhancing customer service and team performance, I effectively resolved conflicts and coordinated successful events, driving operational excellence and profitability.
Overview
22
22
years of professional experience
Work History
Food and Beverage Manager
English Turn Golf and Country Club
New Orleans
10.2003 - Current
Conducted weekly meetings with staff members to discuss performance goals and areas needing improvement.
Ordered all beer, wine, and alcohol for the dining and banquets in order to maintain adequate levels of inventory for daily operations.
Assisted with catering requests from external clients when necessary by coordinating menus, staffing needs, delivery schedules.
Trained new employees to perform duties.
Supervised and managed the daily operations of the food and beverage department, including staff scheduling, inventory control, cost management, menu planning and customer service.
Resolved problems or concerns to satisfaction of involved parties.
Partnered with chefs in developing new recipes while maintaining a cost-effective approach that maximizes profits.
Inspected dining and serving areas for cleanliness and proper setup.
Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
Supervised activities of dining room staff to maintain service levels and support guest needs.