Keyayra Clay

• Handled customer complaints with empathy, transforming negative experiences into positive resolutions.
• Monitored inventory levels, assisting in restocking efforts to maintain product availability.
• Implemented best practices for cleanliness and organization, promoting a welcoming environment.
• Provided insights on customer feedback, driving improvements in service offerings and product selection.
• Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
• Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.

· Ensure students are in age-appropriate restraints, monitor behavior to prevent distractions, and assist students with mobility aids or special needs

· Drive according to a set schedule and route, obeying all traffic and school transportation regulations

· Meet and greet students, assist with getting on/off the bus, and help with seatbelts or luggage

· Conduct daily pre-trip and post-trip inspections (brakes, lights, tires, fluids, emergency exits), report mechanical issues promptly, and keep the bus clean and sanitary

· Know and follow evacuation procedures, and be ready to assist in emergencies or administer first aid if trained

· Liaise with parents, school staff, and dispatch about student behavior, delays, or incidents

· Record Keeping

• Supervised daily store operations, ensuring adherence to company policies and procedures.
• Trained and mentored team members on sales techniques and customer service excellence.
• Managed inventory control processes, optimizing stock levels to meet customer demand.
• Implemented visual merchandising standards, enhancing product presentation and store aesthetics.
• Conducted regular performance evaluations, providing constructive feedback to improve team productivity.
• Updated store displays frequently to maintain freshness in presentation while highlighting key products or trends effectively.
• Handled escalated customer issues calmly and professionally while working towards mutually beneficial resolutions in alignment with company values.
• Managed daily store operations, including opening and closing procedures, cash handling, and staff scheduling.

• Coordinated inventory management to optimize stock levels and reduce waste.
• Ensured compliance with safety protocols, enhancing workplace safety standards.
• Collaborated with team members to maintain efficient workflow and high productivity.
• Trained new staff on operational procedures and best practices for efficiency.
• Efficiently managed multiple tasks simultaneously, balancing the needs of customers with store responsibilities effectively.
• Supported store management in implementing promotional activities and visual merchandising strategies for maximum impact.
• Assisted customers with locating items throughout the store quickly, ensuring a seamless shopping experience.

• Ensured safe transportation of students to and from school and events.
• Maintained accurate records of student attendance and behavior during transport.
• Communicated effectively with parents, staff, and students regarding schedules and concerns.
• Followed established routes while adapting to traffic conditions for timely arrivals.
• Implemented strategies to enhance student comfort and discipline onboard the bus.
• Participated in safety training sessions to stay updated on best practices in student transportation.
• Completed pre-trip and post-trip bus inspections and documented info in vehicle logs.