Keyli Robertson

Contributed to a positive work environment through effective teamwork and communication with colleagues.

Managed multiple tables simultaneously while maintaining high-quality service standards.

Utilized POS system for efficient order placement, bill management, and complimentary item handling.

Executed opening and closing shifts, including printing sales reports and preparing cash drawers.

Addressed passenger concerns promptly and professionally to ensure exceptional customer service.

Provided efficient check-in and boarding services to enhance customer satisfaction.

Utilized advanced technology tools to expedite boarding processes and verify identification documents swiftly.

Balanced multiple responsibilities, including answering phone calls, greeting guests, and updating reservation logs.

Maintained a clean and welcoming environment to enhance guest comfort and satisfaction.

Delivered attentive service during peak periods while ensuring detail-oriented interactions.

Cross-trained in various restaurant roles, including bar, kitchen, and to-go stations for operational flexibility.