Keyoka Motley
Slidell,LA
Summary
Results-driven Center Director at Octapharma Plasma Center with expertise in program promotion and team development. Proven ability to enhance operational efficiency through strategic planning and effective communication. Strong background in training and mentoring staff, fostering an inclusive culture, and establishing community partnerships to improve service delivery. Quality Assurance experience ensures adherence to industry standards and best practices.
Overview
8
8
years of professional experience
Work History
Center Director
Octapharma Plasma Center
11.2017 - Current
- Oversaw daily operations, ensuring compliance with health and safety regulations.
- Managed staff performance, providing mentorship and training to enhance team skills.
- Developed and implemented operational procedures to improve plasma collection processes.
- Collaborated with cross-functional teams to optimize center efficiency and patient experience.
- Analyzed data to identify trends, driving strategic decisions for resource allocation.
- Led recruitment efforts, successfully onboarding qualified personnel to meet center needs.
- Facilitated continuous improvement initiatives, enhancing service delivery and operational effectiveness.
- Promoted positive company image and established reputation as provider of choice for educational programs in greater community.
- Monitored inventory levels, coordinating supply orders to maintain optimal stock availability.
- Developed strong community relationships to support center programs and initiatives.
- Kept facility in compliance with all applicable standards and laws.
- Oversaw daily operations, streamlining processes for increased efficiency and effectiveness.
- Evaluated staff performance regularly through observations, providing actionable feedback that led to professional growth.
- Fostered an inclusive culture within the center by promoting diversity awareness among staff members and addressing any discriminatory behaviors swiftly.
- Enhanced center performance by implementing strategic plans and monitoring progress towards goals.
- Increased staff productivity with regular training sessions, clear expectations, and constructive feedback.
Education
Associate of Science - Registed Nurse
Delgado Community College
New Orleans, LA05.2027
Skills
- Training and mentoring
- Team building
- Space organization
- Team development
- Facility management
- Staff evaluations
- Licensing requirements
- Customer service
- Teamwork and collaboration
- Organizational skills
- Effective communication
- Team leadership
- Team collaboration
- Time management
- Attention to detail
- Problem-solving abilities
Timeline
Center Director
Octapharma Plasma Center
11.2017 - Current
Associate of Science - Registed Nurse
Delgado Community College