Keyonna Malone
Baton Rouge
Summary
Dynamic professional with a proven track record in fostering academic, career, and social development through innovative programs and compassionate support. Adept at leveraging strong interpersonal communication and keen attention to detail to drive successful outcomes. Renowned for exceptional problem-solving and organizational skills, consistently going the extra mile to empower individuals to achieve their goals. A trusted advisor with a genuine passion for helping others thrive in diverse environments.
Overview
4
4
years of professional experience
Work History
Barista
Shake Shack
10.2023 - 07.2024
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
Desk Attendant
FIU Biscayne Bay Campus
06.2021 - 08.2023
- Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
- Gained valuable experience working within a specific industry, applying learned concepts directly into relevant work situations.
- Sorted and organized files, spreadsheets, and reports.
- Gained hands-on experience in various software programs, increasing proficiency and expanding technical skill set.
Social Media Manager Intern
Miami University
06.2020 - 09.2020
- Assisted in developing and scheduling daily content across multiple platforms
- Created visually appealing graphics, memes, and video content using tools like Canva and Adobe Spark.
- Collaborated with the marketing team to ensure alignment of social media content with overall campaign goals.
- Monitored social media accounts for comments, messages, and mentions, responding in a timely and professional manner.
- Engaged with followers
Education
Bachelor of Science - Psychology
Louisiana State University
05-2028
Associate of Applied Science - Healthcare Management
Miami Dade College
05-2027
High School Diploma -
Miami Southridge
05-2024
Skills
- Time management
- Friendly and outgoing
- Attention to detail
- Team player
- Cash handling
- Positive attitude
- Computer skills
- Effective communication
- Cleaning and sanitizing
- Calm and patient demeanor
Timeline
Barista
Shake Shack
10.2023 - 07.2024
Desk Attendant
FIU Biscayne Bay Campus
06.2021 - 08.2023
Social Media Manager Intern
Miami University
06.2020 - 09.2020
Associate of Applied Science - Healthcare Management
Miami Dade College
High School Diploma -
Miami Southridge
Bachelor of Science - Psychology
Louisiana State University