Summary
Overview
Work History
Education
Skills
Timeline
Generic

Keyonna Young

Metairie

Summary

I am seeking to work in environment that will challenge me. while allowing me to continue growth and success. I believe that my life experiences thus far are a reflection of objectives i will continue to set forth. As an outstanding professional I believe that success is built on foundation developed through experience and education. I want to have the opportunity to form teams because team members feel bonded by a common goal and share an enthusiasm to support each other. I will establish camaraderie among my co workers in order to creat a desired work environment for myself and others

Overview

14
14
years of professional experience

Work History

Supervising Manager

CVS Pharmacy
09.2022 - Current
  • Developed and implemented new filing systems to improve organizational efficiency and productivity.
  • Provided strong leadership to enhance team productivity and morale.
  • Implemented and developed operational standards, policies and procedures.
  • Managed large-scale projects and introduced new systems, tools, and processes to achieve challenging objectives.
  • Conducted performance evaluations, compensations and hiring to maintain appropriate staffing requirements.
  • Evaluated hiring, firing, and promotions requests.

General Manager

McDonald's
02.2018 - 10.2022
  • Developed and implemented strategies to increase sales and profitability.
  • Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
  • Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
  • Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
  • Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.

Security Officer

Gallagher
New Orleans, LA
07.2013 - 04.2015
  • Underwent and maintained firearms certification in compliance with state laws and organizational standards.
  • Performed hourly patrols of building areas, parking lots and facility grounds.
  • Responded quickly to incidents and assessed active situations for security concerns.
  • Checked personnel ID badges and issued temporary credentials to visitors.
  • Controlled access to property to secure facility and grounds from unauthorized entry.
  • Completed full building and grounds patrols to spot and investigate concerns.
  • Wrote [Timeframe] reports detailing visitors, incidents, and resolutions.
  • Supported criminal investigations by collaborating fully with local law enforcement representatives.

Certified Nursing Assistant

Wyhoven Health Care Center
02.2010 - 02.2013
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
  • Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
  • Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Utilized therapeutic communication, empathy and active listening skills to encourage and develop positive relationships with patients.
  • Cared for residents in assisted living facility and delivered high-quality support to meet needs.

Education

Certifications - Dialysis Tech

Blue Cliff College - Metairie
Metairie, LA
10.2015

Certifications - Cna

Louisiana Technical College
Harvey, LA
07.2010

GED -

Jefferson Psb
Harahan La
05.2007

Skills

  • Orienting New Employees
  • Program Enrollments
  • Issue Resolution
  • Managing Multiple Tasks inventory stocking communications computer training operations

Timeline

Supervising Manager

CVS Pharmacy
09.2022 - Current

General Manager

McDonald's
02.2018 - 10.2022

Security Officer

Gallagher
07.2013 - 04.2015

Certified Nursing Assistant

Wyhoven Health Care Center
02.2010 - 02.2013

Certifications - Dialysis Tech

Blue Cliff College - Metairie

Certifications - Cna

Louisiana Technical College

GED -

Jefferson Psb
Keyonna Young