Khanhi Do
Baton Rouge,LA
Summary
Reliable team player with focus on collaboration and achieving operational goals. Adept in organization and time management. Professional military technician with extensive experience in maintenance and repair of artillery systems and inventory management. Achieved significant improvement in efficiency and customer satisfaction, showcasing a result driven approach and strong problem solving capabilities. Committed to maintaining high standards of integrity and attention to detail in all personnel interactions.
Overview
6
6
years of professional experience
Work History
Insurance Agent
Allstate
Baton Rouge, Louisiana
11.2023 - Current
- Maintained high client retention rates with regular follow-ups, personalized attention, and prompt resolution of issues.
- Developed customized insurance plans for clients that balanced coverage requirements with budgetary constraints, ensuring long-term satisfaction with policy choices.
- Increased new business acquisition by actively prospecting for potential clients through phone calls, emails, and networking events.
- Implemented effective cross-selling strategies to increase overall sales revenue by promoting additional insurance products to existing clients.
Small Arms/Small Arms/Artillery Repairer
US Army
08.2019 - Current
- Served as subject matter expert within the unit regarding artillery repair matters; provided guidance and mentorship to less experienced team members as needed.
- Worked closely with supply chain personnel to ensure timely acquisition of necessary replacement parts for ongoing maintenance efforts.
- Adhered strictly to safety protocols during all aspects of repair work, minimizing risk of injury or damage to equipment.
- Maintained detailed records of repair work completed, facilitating accurate tracking of equipment status and inventory management.
Supply Clerk
US Army
08.2019 - Current
- Managed multiple priorities simultaneously while maintaining accuracy in record-keeping and order fulfillment tasks.
- Maintained high level of security by adhering to strict Military guidelines in handling and storage of classified material.
- Maintained a clean and safe working environment, adhering to all safety protocols and regulations.
- Maintain records of supply transactions for accuracy and tracking.
Receptionist
Avalon Nail Spa
07.2021 - 11.2023
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Handled cash transactions and maintained sales and payments records accurately.
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
Education
High School Diploma -
Sam Houston High School
Lake Charles, LA05-2019
Skills
- Data Entry
- Scheduling Tools
- Time Management
- Microsoft Knowledge
- Discretion & Integrity
- Customer service
- Attention to detail
- Multitasking
- Organizational Skills
- E-mail and Telephone Communication
- Warehouse Operations
- Office Administration
Languages
Vietnamese
Timeline
Insurance Agent
Allstate
11.2023 - Current
Receptionist
Avalon Nail Spa
07.2021 - 11.2023
Small Arms/Small Arms/Artillery Repairer
US Army
08.2019 - Current
Supply Clerk
US Army
08.2019 - Current
High School Diploma -
Sam Houston High School
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