Kayla Hill
New Orleans
Summary
Experienced with patient observation and safety protocols. Utilizes effective communication to maintain calming presence and support patient well-being. Strong understanding of healthcare procedures and importance of providing continuous care.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Patient Sitter
Ochsner Medical Center
02.2023 - 01.2025
- Maintain a clean and well-organized environment to promote patient happiness and safety
- Improve patient outlook and daily living through compassionate care
- Monitor and report patient progress
- Respond to patient alarms and needs
- Facilitate activities of daily living, including personal hygiene management, feeding and ambulation
- Engaged with patient family and friends to provide courteous, efficient visit experience
- Documented information in patient charts and communicated status updates to interdisciplinary care team
- Documented patient intake and dietary requirements, also assisting with feeding and monitoring
Barista
PJs Coffee of New Orleans LLC
06.2021 - 09.2023
- Cleaned and sanitized work areas, utensils and equipment
- Organized display cases and diligently promoted prepared foods to drive business revenue
- Received and accurately processed customer payments
- Greeted over 150 customers daily, answered questions and recommended drinks and pastries
- Restocked counter and customer areas to maintain adequate items levels for expected needs
- Listened to customer desires and needs to recommend optimal products
- Operated cash register, collected payments and provided accurate change
- Memorized official and off-menu preparations to serve all customer beverage desires
Education
High School Diploma -
Edna Karr High School
New Orleans, LA05-2021
Skills
- Client-focused care
- Knowledge of state regulations
- Care plan management
- Client safety and first aid
- Behavior redirection
- Infection control procedures
- Quick problem solver
- Client documentation
- Patient communication
- Feeding assistance
Certification
- CPI
- BLS/CPR
Timeline
Patient Sitter
Ochsner Medical Center
02.2023 - 01.2025
Barista
PJs Coffee of New Orleans LLC
06.2021 - 09.2023
High School Diploma -
Edna Karr High School
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