Kiewanda Mcneal
Grambling
Summary
Dedicated Certified Nursing Assistant with proven expertise in patient assessment and vital signs monitoring at Lincoln Nova Vital Recovery. Skilled in enhancing patient care quality through effective communication and safety procedure improvement. Committed to fostering team collaboration and delivering compassionate care while maintaining HIPAA compliance and patient dignity.
Overview
2024
2024
years of professional experience
Work History
Certified Nursing Assistant
Lincoln Nova Vital Recovery
- Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
- Assisted patients with daily living activities for enhanced comfort and wellbeing.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Improved patient care quality by monitoring and recording vital signs, fluid intake, and output.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Conducted regular rounds to monitor patients'' physical and mental status throughout shifts.
- Utilized therapeutic communication, empathy and active listening skills to encourage and develop positive relationships with patients.
- Built rapport with patients and families, providing emotional support during difficult times.
Community Bridges
Home Supervisor
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Cross-trained existing employees to maximize team agility and performance.
- Controlled costs to keep business operating within budget and increase profits.
- Improved safety procedures to create safe working conditions for workers.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
- Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
- Reduced waste and pursued revenue development strategies to keep department aligned with sales and profit targets.
Manager
Captain D's Seafood
02.2023 - 03.2023
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Cross-trained existing employees to maximize team agility and performance.
- Controlled costs to keep business operating within budget and increase profits.
- Improved safety procedures to create safe working conditions for workers.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
- Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
- Reduced waste and pursued revenue development strategies to keep department aligned with sales and profit targets.
Education
Socal Worker
Grambling State University
Grambling, LAHiset -
Louisiana Delta Community College
Ruston06.2016
Certified Nurses Assistant - Nursing
Louisiana Delta Community College
Ruston, LA06.2002
Skills
- Patient assessment
- Vital signs monitoring
- Care plan implementation
- Safety procedure improvement
- Employee training
- Team building
- Time management
- Communication skills
- Cost control
- HIPAA compliance
- Direct patient care
- Safety precautions
- Maintaining privacy
- Reliable transportation
- Quick problem solver
Timeline
Manager
Captain D's Seafood
02.2023 - 03.2023
Certified Nursing Assistant
Lincoln Nova Vital Recovery
Community Bridges
Home Supervisor
Socal Worker
Grambling State University
Hiset -
Louisiana Delta Community College
Certified Nurses Assistant - Nursing
Louisiana Delta Community College
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