Kimberly Thomas
White Castle,LA
Summary
Dedicated professional with experience at RITE AIDE PHARMACY, adept at patient care and time management. Successfully facilitated engaging recreational activities, enhancing social interaction and mental well-being. Demonstrated strong attention to detail and empathy in resolving customer complaints, fostering loyalty and repeat business in a high-pressure environment.
Professional with strong commitment to excellence in role of Aide. Brings valuable experience in supporting patient needs and ensuring smooth daily operations. Highly reliable team player who adapts to changing requirements and delivers consistent results. Skilled in patient care, organization, and effective communication.
Overview
19
19
years of professional experience
Work History
Pharmacy Clerk
Albertsons Pharmacy
BATON ROUGE, LA
02.2019 - 07.2021
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Built relationships with customers to encourage repeat business.
Pharmacy Clerk
Rite Aide Pharmacy
09.2002 - 12.2007
- Observed and monitored children's activities.
- Offered caring companionship and emotional support.
- Facilitated recreational activities tailored to individual patient interests, promoting social engagement and mental stimulation.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Established trusting relationships with patients through consistent reliability and genuine empathy towards their unique situations.
- Supported children's development by encouraging teamwork and understanding of others.
- Streamlined pharmacy operations by maintaining a clean and organized work environment.
- Processed payments, returns and exchanges using pharmacy POS system to accurately manage transactions.
- Reduced wait times for customers with prompt prescription filling and effective communication between pharmacists and patients.
- Stocked shelves with medications and other pharmacy items for consistent availability.
Education
No Degree - PHARAMCY TECHICIAN
STEPFUL HEALTH CARE COLLEGE
Detroit, MI05-2025
Graduate Certificate - MEDICAL BILLING AND CODING
ASCENSION COLLEGE
GONZALES08-1999
High School Diploma -
WHITE CASTLE HIGH CASTLE
WHITE CASTLE05-1996
Skills
- Time management
- Patient
- Patient care
- Attention to detail
Timeline
Pharmacy Clerk
Albertsons Pharmacy
02.2019 - 07.2021
Pharmacy Clerk
Rite Aide Pharmacy
09.2002 - 12.2007
No Degree - PHARAMCY TECHICIAN
STEPFUL HEALTH CARE COLLEGE
Graduate Certificate - MEDICAL BILLING AND CODING
ASCENSION COLLEGE
High School Diploma -
WHITE CASTLE HIGH CASTLE
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