Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kinshasa Romas

Lake Charles

Summary

Dynamic and results-driven professional with experience at Ember,Saltgrass and Target, excelling in relationship building and product knowledge. Proven ability to enhance customer satisfaction and drive sales through effective upselling techniques. Skilled in time management and organization, consistently ensuring efficient service and a positive experience.

Overview

7
7
years of professional experience

Work History

Server Assistant

Ember
02.2023 - Current
  • Bussed tables between courses and load and unloaded trays to expedite tasks.
  • Assisted with dining room set up prior to and after service period.
  • Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.
  • Maintained knowledge of current menu items, garnishes, ingredients and preparation methods to promptly answer customer questions.
  • Supported fast table turnover by taking customer orders and payments accurately and efficiently.

Server Assistant

Golden Nugget Casino / Saltgrass
12.2019 - 02.2023
  • Complied with all food safety and sanitation regulations to reduce restaurant risks.
  • Refilled drinks and condiments and restocked serving areas to minimize delays.
  • Communicated customer needs clearly to kitchen staff for fast, accurate orders.

Retail Sales Associate

Target
11.2018 - 10.2019
  • Greeted customers and helped with product questions, selections, and purchases.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Answered questions about store policies and addressed customer concerns.
  • Greeted customers and provided outstanding customer service.

Education

Alfred M. Barbe High School
Lake Charles, LA

No Degree - Information Technology

Sowela Technical Community College
Lake Charles, LA

No Degree - Technology Sales

Course Careers

Skills

  • Relationship building
  • Upselling and cross selling
  • Product knowledge
  • Retail sales
  • Sales trends
  • Brand representation
  • CRM Tools(Hubspot, Salesforce basics)
  • Cold calling and Prospecting (practice)
  • Time management and Organization

Timeline

Server Assistant

Ember
02.2023 - Current

Server Assistant

Golden Nugget Casino / Saltgrass
12.2019 - 02.2023

Retail Sales Associate

Target
11.2018 - 10.2019

Alfred M. Barbe High School

No Degree - Information Technology

Sowela Technical Community College

No Degree - Technology Sales

Course Careers

Similar Profiles

CREATE PROFILE
Kinshasa Romas