Kira Fasullo
Covington
Summary
Dynamic, reliable, and professional individual with a strong background in customer service. Proven ability to enhance customer experiences through effective teamwork and problem-solving. Skilled in inventory management and training, consistently fostering a positive environment while achieving operational efficiency. Committed to delivering exceptional service and mentoring team members.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Ice Cream Server
MANDEVILLE CREAMERY
Mandeville, LA
10.2025 - Current
- Provided exceptional customer service by assisting patrons with flavor selections and recommendations.
- Operated point-of-sale system for accurate order processing and cash handling.
- Maintained cleanliness and organization of serving area to enhance customer experience.
- Assisted in inventory management by monitoring stock levels and restocking supplies as needed.
- Trained new staff on operational procedures and best practices for efficient service delivery.
- Greeted incoming customers and provided reliable, friendly customer service.
Family Babysitter
09.2020 - Current
- Supervised children's daily activities, ensuring a safe and engaging environment.
- Maintained effective communication with parents regarding children's progress and behavior.
- Managed daily schedules, including meal times, naps, and playtime routines.
- Cared for multiple siblings simultaneously while maintaining a balanced attention to each individual child''s needs.
- Organized fun outings for children including trips to parks, museums, and other educational settings.
Manager
HONEYS SNOWBALL STAND
Abita Springs, LA
06.2017 - 10.2024
- Directed daily operations to ensure efficient service delivery and customer satisfaction.
- Managed inventory levels, optimizing stock turnover and minimizing waste.
- Accomplished multiple tasks within established timeframes.
- Maximized performance by monitoring daily activities and mentoring team members.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
- Interviewed and trained new employees
Office Assistant
Command Construction
Mandeville, LA
09.2022 - 08.2024
- Managed daily office operations, ensuring efficiency and organization.
- Utilized office software for data entry and report generation.
- Input data into spreadsheets and databases.
- Maintained accurate filing systems to support document retrieval.
- Coordinated communication between departments to enhance workflow.
Education
High School Diploma -
Fontainebleau High School (FHS)
Mandeville, LA05-2024
Skills
- Teamwork
- Customer service
- Patience and empathy
- Serving
- Problem-solving
- Reliable
- Teachable
- Hard worker
Accomplishments
- FHS Student council
- FHS Key Club
- FJHS and FHS Library Intern
- FHS Track Team
- 4H shooting competitions
- FHS JAG ( Jobs for Americas Graduates) served as President and VP of Community Service
Certification
- Welding 1 and 2
- Pre- apprenticeship
- Entrepreneurship
Timeline
Ice Cream Server
MANDEVILLE CREAMERY
10.2025 - Current
Office Assistant
Command Construction
09.2022 - 08.2024
Family Babysitter
09.2020 - Current
Manager
HONEYS SNOWBALL STAND
06.2017 - 10.2024
High School Diploma -
Fontainebleau High School (FHS)