Kirby Southern Jr
Thibodaux,LA
Summary
Dedicated professional with a history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
12
12
years of professional experience
Work History
Manager
Big lots
01.2023 - 02.2025
- Conduct regular inventory checks to ensure accuracy
- Lead and motivate the sales team to achieve sales goals and targets
- Coach and develop sales associates through ongoing training and feedback
- Recruited, hired, and onboarded new sales associates
- Accomplished multiple tasks within established timeframes.
- Maximized performance by monitoring daily activities and mentoring team members.
IT Support Technician
Quinine Bee’s
07.2020 - 01.2023
- Managed and maintained computer systems, ensuring smooth operation of software and hardware
- Provided technical support to staff for point-of-sale (POS) systems and booking software
- Assisted in setting up and configuring new devices, including computers and printers
- Conducted regular system updates and backups to protect business data
- Monitored network performance and resolved connectivity issues promptly
- Assisted in the selection and deployment of enterprise-wide applications that met business requirements while minimizing cost and complexity.
Order Resolution
Radial Inc.
07.2019 - 05.2020
- Directed order fulfillment and resolved outbound issues, maintaining high customer satisfaction
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
Operations Coordinator
Spot
02.2017 - 07.2019
- Oversaw shipment deliveries
- Negotiated carrier pricing
- Ensured DOT compliance
- Led successful projects from conception to completion, achieving objectives on time and within budget constraints.
- Developed strong relationships with clients, maintaining open lines of communication to promote loyalty and retention.
Cashier
Rally’s
08.2013 - 12.2016
- Processed transactions accurately while delivering excellent customer service
- Managed cash and credit transactions, ensuring accuracy in the cash drawer
- Assisted with inventory management and maintained the cleanliness of the work area
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Education
High School Diploma -
H. L. Bourgeois High School
Gray, LA05.2013
Skills
- Customer Service
- Conflict Resolution
- Warehouse Management
- Leadership & Team Development
- Inventory control
- Small Team Management
- Inventory management
- Sales Strategy
- Network troubleshooting
- Customer service
- Order fulfillment
Timeline
Manager
Big lots
01.2023 - 02.2025
IT Support Technician
Quinine Bee’s
07.2020 - 01.2023
Order Resolution
Radial Inc.
07.2019 - 05.2020
Operations Coordinator
Spot
02.2017 - 07.2019
Cashier
Rally’s
08.2013 - 12.2016
High School Diploma -
H. L. Bourgeois High School
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