Dedicated professional with a history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
12
12
years of professional experience
Work History
Manager
Big lots
01.2023 - 02.2025
Conduct regular inventory checks to ensure accuracy
Lead and motivate the sales team to achieve sales goals and targets
Coach and develop sales associates through ongoing training and feedback
Recruited, hired, and onboarded new sales associates
Accomplished multiple tasks within established timeframes.
Maximized performance by monitoring daily activities and mentoring team members.
IT Support Technician
Quinine Bee’s
07.2020 - 01.2023
Managed and maintained computer systems, ensuring smooth operation of software and hardware
Provided technical support to staff for point-of-sale (POS) systems and booking software
Assisted in setting up and configuring new devices, including computers and printers
Conducted regular system updates and backups to protect business data
Monitored network performance and resolved connectivity issues promptly
Assisted in the selection and deployment of enterprise-wide applications that met business requirements while minimizing cost and complexity.
Order Resolution
Radial Inc.
07.2019 - 05.2020
Directed order fulfillment and resolved outbound issues, maintaining high customer satisfaction
Worked effectively in fast-paced environments.
Skilled at working independently and collaboratively in a team environment.
Proven ability to learn quickly and adapt to new situations.
Excellent communication skills, both verbal and written.
Operations Coordinator
Spot
02.2017 - 07.2019
Oversaw shipment deliveries
Negotiated carrier pricing
Ensured DOT compliance
Led successful projects from conception to completion, achieving objectives on time and within budget constraints.
Developed strong relationships with clients, maintaining open lines of communication to promote loyalty and retention.
Cashier
Rally’s
08.2013 - 12.2016
Processed transactions accurately while delivering excellent customer service
Managed cash and credit transactions, ensuring accuracy in the cash drawer
Assisted with inventory management and maintained the cleanliness of the work area
Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Education
High School Diploma -
H. L. Bourgeois High School
Gray, LA
05.2013
Skills
Customer Service
Conflict Resolution
Warehouse Management
Leadership & Team Development
Inventory control
Small Team Management
Inventory management
Sales Strategy
Network troubleshooting
Customer service
Order fulfillment
Timeline
Manager
Big lots
01.2023 - 02.2025
IT Support Technician
Quinine Bee’s
07.2020 - 01.2023
Order Resolution
Radial Inc.
07.2019 - 05.2020
Operations Coordinator
Spot
02.2017 - 07.2019
Cashier
Rally’s
08.2013 - 12.2016
High School Diploma -
H. L. Bourgeois High School
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