Dedicated with excellent experience in the car dealership industry. Maintains professional appearance and demeanor and expertly completes assigned tasks with focus on quality. Dependable and quick-learning team player with effective communication and organization skills. Personable and energetic committed to delivering excellence in all facets of customer service and administrative support.
Safety-conscious School Bus Driver with 7 years in school bus transportation work and high regard for student safety. Transported a large school district students on daily routes and field trips and earned high safety ratings every year. Excellent driving and communications skills leading to outstanding results.
I made sure the communication link between customers and the service department was understood in the automotive dealership. I Greet customers in a professional and friendly manner,Listen to customers’ concerns about their vehicles, ask relevant questions to understand the nature of the problem or service need,Schedule service appointments,Coordinate with technicians to ensure efficient workflow and minimize downtime,Ensure that the right parts and equipment are available for the service,Create detailed work orders describing customer concerns and requested services,Translate technical language into layman's terms and vice versa when communicating with customers and technicians,Provide customers with cost estimates for repairs or maintenance,Explain recommended services clearly,Process invoices and handle payments,Ensure the customer is satisfied with the service.