Kirstianna Bounds
Lafayette
Summary
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Baker
Crumbl Cookies
10.2022 - Current
- Operated and maintained bakery equipment, including ovens and mixers.
- Enhanced customer satisfaction by consistently producing high-quality baked goods and maintaining a clean, organized workspace.
- Collaborated with team members to complete tasks and maintain smooth running of bakery.
- Managed customer service operations, including taking orders and resolving complaints.
- Operated cash registers and processed payments accurately.
- Provided excellent customer service, answering questions about products and offering personalized recommendations based on individual preferences.
Cashier
Antoon's Hospitality Group
11.2021 - 06.2022
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Stocked, tagged and displayed merchandise as required.
- Mentored new employees on cashier duties and best practices, improving overall staff performance.
Education
BBA - Management
University of Louisiana
Lafayette, LA05-2026
Skills
- Customer assistance
- Customer service
- Time management skills
- Multitasking
- Telephone skills
- Data inputting
- Cleanliness standards
- Opening and closing duties
Certification
- Excel Expert Certification - Microsoft.
- Microsoft Office Specialist (MOS) - Microsoft.
- Microsoft Power Point Certification - Microsoft
Timeline
Baker
Crumbl Cookies
10.2022 - Current
Cashier
Antoon's Hospitality Group
11.2021 - 06.2022
- Excel Expert Certification - Microsoft.
- Microsoft Office Specialist (MOS) - Microsoft.
- Microsoft Power Point Certification - Microsoft
BBA - Management
University of Louisiana
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