Ko XAIMOUNKHAM
Food Beverage
Chanthaboury,VT
Summary
Friendly and reliable Job Title skilled at problem resolution and time management. Comfortable working in fast-paced food service environment while providing quality service. Employs exceptional problem-solving and conflict-resolution skills to enhance customer experience. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Job Title position. Ready to help team achieve company goals.
Overview
1
1
year of professional experience
4
4
years of post-secondary education
2
2
Languages
Work History
Food and Beverage Attendant
Salana Boutique Hotel
08.2023 - Current
- Upsold menu items when appropriate, contributing to increased revenue generation without compromising guest satisfaction.
- Handled cash transactions accurately, ensuring accountability and proper financial reporting at the end of each shift.
- Resolved customer complaints promptly and professionally, turning potentially negative experiences into positive ones.
- Supported management in implementing new policies or procedures as needed for continuous improvement efforts within the establishment.
Staff Organizer
MCK Radio
03.2023 - 03.2023
- Organized successful events such as conferences or workshops that promoted an exchange of ideas among professionals in the field.
- Optimized resource allocation across multiple tasks by effectively prioritizing workload based on deadlines or urgency levels.
Education
Bachelor - Tourism And Travel Management
National University of Laos
Laos 10.2020 - Current
Basic - English Courses
LLCC
Borlikhamxay Province 01.2019 - 12.2019
Skills
Staff Leadership
Food presentation
Wine Knowledge
Time Management
Customer service excellence
Computer Skills
Timeline
Food and Beverage Attendant
Salana Boutique Hotel
08.2023 - Current
Staff Organizer
MCK Radio
03.2023 - 03.2023
Bachelor - Tourism And Travel Management
National University of Laos
10.2020 - Current
Basic - English Courses
LLCC
01.2019 - 12.2019