Summary
Overview
Work History
Education
Skills
Timeline
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Kolbi Jackson

Baton Rouge

Summary

Detail-oriented professional with a solid foundation in data analysis and effective communication. Skilled in monitoring data performance and identifying areas for improvement, committed to leveraging analytical skills to enhance organizational outcomes.

Overview

3
3
years of professional experience

Work History

Data Analyst

H2BRAVO
Baton Rouge
04.2023 - 08.2025
  • Translated raw data into meaningful information using statistical techniques.
  • Assisted with efforts to track, evaluate and report on impact of programs using multiple data sources.
  • Utilized statistical techniques to interpret data and analyze results, providing actionable insights to stakeholders.
  • Monitored performance and quality control plans to identify improvements in data systems.
  • Assessed programs to identify risks or problems to determine appropriate responses.

Customer Service Representative

Demco
Baton Rouge
10.2022 - 03.2023
  • Processed transactions accurately using point-of-sale systems.
  • Resolved customer complaints efficiently to ensure satisfaction.
  • Collaborated with team members to improve service delivery methods.
  • Provided excellent customer service to resolve customer complaints in a timely manner.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.

Education

High School Diploma -

Baton Rouge Community College
Baton Rouge, LA

Skills

  • Effective communication
  • Data quality assurance
  • Data-driven decision making
  • Database management
  • Problem-solving
  • Data collection management
  • Data utilization
  • Verbal and written communication
  • Flexible schedule

Timeline

Data Analyst

H2BRAVO
04.2023 - 08.2025

Customer Service Representative

Demco
10.2022 - 03.2023

High School Diploma -

Baton Rouge Community College

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Kolbi Jackson