Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kori Lagman

Central

Summary

I’m a very organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking opportunities to expand skills while facilitating company growth. I’m very familiar with presenting friendly costumer service and accommodating guests needs. I am very organized and can adapt to various job environments! I am a fast learner and I am very attentive with any task given, I can communicate over the phone with high quality customer service to answer any questions or concerns . I am very dependable and can always be relied on!

Overview

4
4
years of professional experience

Work History

Cashier/ Customer Service Desk

Winn Dixie
07.2024 - Current
  • Processed customer transactions efficiently using point-of-sale systems.
  • Assisted customers with product inquiries and provided excellent customer service
  • Processed Money Orders as well as Western Union transactions
  • Processed and kept track of all lottery ticket purchases, including digital platforms
  • Completed end-of-shift responsibility’s including sales accounting and report generating

Lifeguard

Community Haven of Central
04.2023 - 05.2023
  • Monitored swimmers to ensure safety in the pool area.
  • Provided assistance to swimmers of varying skill levels.
  • Enforced all safety regulations and posted rules for patrons.
  • Assisted with swim lessons for guests and members of the facility.
  • Organized recreational activities such as water polo and volleyball games.
  • Observed swimmers from elevated chairs while scanning the entire pool deck.
  • Used training and medical supplies to examine injured people and administer first aid.

Restaurant Hostess

Las Palmas Mexican Restaurante
09.2022 - 01.2023
  • Assigned seating arrangements based on customer preferences and restaurant policies.
  • Greeted customers and escorted them to their tables.
  • Provided menus and answered questions about menu items and specials.
  • Organized To-Go orders and took payment
  • Answered over the phone orders and organized the order according to customers preferences.
  • Managed reservations, waitlists, and special requests for large parties.
  • Provided assistance to servers as needed including refilling beverages and clearing plates from tables.
  • Performed opening and closing duties such as restocking supplies and cleaning work areas.

Restaurant Busser

Old Scratch pizza
12.2021 - 01.2022
  • Maintained cleanliness of work station throughout shift; wiped down counters, tables and chairs.
  • Assisted with restocking supplies such as straws, cups, plates and utensils.
  • Responded promptly to customer inquiries related to menu items or services offered.
  • Delivered excellent customer service by being friendly and accommodating guest needs.
  • Cleared tables to maintain high turnover rate and minimize wait times.
  • Went above and beyond expectations by helping with various tasks to support teammates and provide customer service.
  • Carried food, dishes, trays or silverware from kitchens or supply departments to serving counters.
  • Transported filled bus tubs to kitchen dishwashing area.

Education

High School Diploma -

Central High School
Baton Rouge, LA
05-2025

Skills

  • Menu Memorization
  • Customer Service
  • Strong multitasking
  • Familiarity with POS systems
  • Assertiveness
  • Greeting guests
  • Reservation handling
  • scheduling and time management
  • money management
  • problem solving abilities

Timeline

Cashier/ Customer Service Desk

Winn Dixie
07.2024 - Current

Lifeguard

Community Haven of Central
04.2023 - 05.2023

Restaurant Hostess

Las Palmas Mexican Restaurante
09.2022 - 01.2023

Restaurant Busser

Old Scratch pizza
12.2021 - 01.2022

High School Diploma -

Central High School
Kori Lagman