Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kortni Hebert

Scott

Summary

As customer service professional, brings valuable experience in addressing and resolving customer issues effectively. Known for strong focus on team collaboration and achieving positive outcomes. Reliable and adaptable with excellent communication and problem-solving skills.

Overview

4
4
years of professional experience

Work History

Sales Associate Specialist

Cavender's Boot City
03.2025 - 05.2025
  • Provided accurate information about promotions, customer programs, and products, helping drive high customer retention.
  • Consistently maintained store cleanliness and visual appeal, ensuring an inviting atmosphere for customers.
  • Developed a comprehensive understanding of product offerings and effectively communicated this knowledge to potential buyers, helping them make informed decisions.
  • Greeted customers and helped with product questions, selections, and purchases.

Server

Texas Roadhouse
04.2024 - 03.2025
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.

Server

Logans Roadhouse
10.2023 - 03.2024
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
  • Maintained a clean and orderly dining area for an enjoyable guest experience.
  • Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
  • Cultivated warm relationships with regular customers.

Daycare Assistant

Red Lerille's Health & Racquet Club
05.2023 - 07.2023
  • Maintained clean, neat and hazard-free areas to protect kids, personnel and families.
  • Assisted in maintaining a safe and healthy environment, ensuring cleanliness and proper supervision of children.
  • Provided lunchtime assistance to monitor children, assist with eating and serve food.
  • Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.

Sales Associate

Cavender's Boot City
10.2021 - 07.2023
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.

Education

Agricultural Business

McNeese State University
Lake Charles, LA

High School Diploma -

Acadiana High School
Lafayette, LA
05-2023

Early College Academy
Lafayette, LA
08-2019

Skills

  • Effective negotiation
  • Money handling
  • Store opening and closing
  • Strong work ethic
  • Organization skills
  • Exceptional customer service
  • Infant care
  • Health and safety
  • Cleaning and sanitizing
  • Parent-teacher communication

Timeline

Sales Associate Specialist

Cavender's Boot City
03.2025 - 05.2025

Server

Texas Roadhouse
04.2024 - 03.2025

Server

Logans Roadhouse
10.2023 - 03.2024

Daycare Assistant

Red Lerille's Health & Racquet Club
05.2023 - 07.2023

Sales Associate

Cavender's Boot City
10.2021 - 07.2023

Agricultural Business

McNeese State University

High School Diploma -

Acadiana High School

Early College Academy

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Kortni Hebert