Kourtlon Avery
New Orleans
Summary
Detail-focused and results-driven professional known for high productivity, efficient task completion, and a strong commitment to quality. Experienced in operations management, quality control, customer service, and team leadership, with proven ability to improve workflows and maintain high standards. Recognized for strong organizational skills, effective communication, problem-solving, and the ability to lead teams toward exceptional results in fast-paced environments.
Overview
7
7
years of professional experience
2022
2022
years of post-secondary education
Work History
Car Detailing Manager
Kourts Mobile Detailing & Coatings LLC.
New Orleans
01.2023 - Current
- Supervised daily operations of mobile car detailing services.
- Trained and mentored staff in detailing techniques and customer service.
- Scheduled appointments and managed customer inquiries efficiently.
- Oversaw maintenance activities such as vacuuming carpets and shampooing upholstery.
- Conducted regular inspections of vehicles to identify any damage or areas that need special attention during the detail process.
House Mover
The occasional wife
New Orleans
01.2023 - Current
- Coordinated packing and loading of household items for safe transportation.
- Assisted clients with organizing belongings before moving day.
- Operated moving equipment to ensure efficient loading and unloading.
- Communicated effectively with clients to confirm moving details and schedules.
- Collaborated with team members to execute seamless relocation processes.
Fitness Attendant
Nas Jrb New Orleans fitness center
Belle Chasse
09.2021 - 01.2023
- Assisted members with fitness equipment usage and safety protocols.
- Maintained cleanliness and organization of fitness areas and equipment.
- Provided exceptional customer service to enhance member experience.
- Conducted fitness assessments to guide members in their workout routines.
- Monitored facility operations to ensure compliance with health standards.
Overnight Stocker and Receiver
Lowes Home Improvment
Marrero
12.2020 - 09.2021
- Stocked shelves with merchandise to maintain organized displays.
- Received and processed incoming shipments for inventory management.
- Operated equipment for moving heavy items across the store.
- Maintained cleanliness and safety standards in stock areas.
- Collaborated with team members to streamline stocking processes.
Head Waiter
Taste of Tokyo
Hanahan
01.2019 - 09.2020
- Managed dining room operations and ensured excellent customer service.
- Trained and mentored junior waitstaff on service standards and procedures.
- Coordinated with kitchen staff for timely food preparation and delivery.
Education
Helen Cox High School
Harvey, LAN/A - Automotive Engineering
Delgado Community College
New Orleans, LASkills
- Customer relationship management
- Operational management
- Time management
- Team collaboration
- Problem solving
- Attention to detail
- Execution planning
- Inventory control
- Strong leadership
- Communication skills
- Adaptability
- Health and safety compliance
- Continuous improvement mindset
- Detailing techniques
- Staff training
References
References available upon request.
Timeline
Car Detailing Manager
Kourts Mobile Detailing & Coatings LLC.
01.2023 - Current
House Mover
The occasional wife
01.2023 - Current
Fitness Attendant
Nas Jrb New Orleans fitness center
09.2021 - 01.2023
Overnight Stocker and Receiver
Lowes Home Improvment
12.2020 - 09.2021
Head Waiter
Taste of Tokyo
01.2019 - 09.2020
Helen Cox High School
N/A - Automotive Engineering
Delgado Community College