Kourtlynn Oneal
Shreveport
Summary
Dynamic technician with proven expertise at Mercedes Benz, excelling in troubleshooting and repair of electrical and mechanical systems. Renowned for attention to detail and outstanding customer service, I consistently enhance client satisfaction through effective problem-solving and adaptability in fast-paced environments. Skilled in preventive maintenance and installation, ensuring high-quality outcomes.
Technical professional with background in system maintenance and repair, ready to contribute to dynamic team. Proven ability to adapt to changing needs and deliver reliable results. Highly skilled in technical diagnostics and collaborative problem-solving.
Overview
6
6
years of professional experience
Work History
Technician
Mercedes Benz
06.2019 - 04.2025
- Maintained a safe work environment by strictly adhering to established safety protocols and guidelines.
- Trained new technicians on standard operating procedures, ensuring consistency across the team.
- Performed troubleshooting and diagnosis on malfunctioning equipment.
- Completed complex repairs quickly by leveraging strong diagnostic skills and attention to detail.
- Demonstrated adaptability when faced with new challenges or technologies, enabling quick mastery of necessary skills.
- Increased customer satisfaction with prompt and knowledgeable support for various technical issues.
- Diagnosed and repaired problems with electrical and mechanical systems.
Education
High School Diploma -
Captain Shreve
Shreveport, LA05-2019
Skills
- Attention to detail
- Customer service
- Works Well Under Pressure
- Multitasking and organization
- Power Tools and Equipment
- Troubleshooting
- Installation and repair
- Maintenance and repairs
- Quality control
- Mechanical Knowledge
- Preventive Maintenance
- Customer interaction
- Electrical repair
- HVAC systems
- Critical thinking
Timeline
Technician
Mercedes Benz
06.2019 - 04.2025
High School Diploma -
Captain Shreve
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