Kourtnee Combs
Shreveport
Summary
Experienced with peer support and mental health advocacy, providing essential guidance and support to individuals. Utilizes effective communication and empathy to create trusting and supportive environment. Knowledge of mental health resources and strategies to assist individuals in their recovery journey.
Overview
13
13
years of professional experience
Work History
Lead Server
Posados
02.2024 - 12.2024
- Managed high volume dining periods with effective time management and strong multitasking abilities.
- Cultivated warm relationships with regular customers.
- Oversaw daily operations of service team, delegated tasks, and trained new staff.
- Handled customer complaints professionally, resolving issues through diplomatic acknowledgment and commitment to service.
Car Hop
Sonic Drive-in
02.2017 - 04.2020
- Took orders and delivered food and beverages to customers in cars to provide quick and convenient customer service.
- Handled cash transactions accurately, ensuring proper change was given to customers.
- Delivered change and receipts to customers in cars to maintain accurate financial records and provide customers with correct change and proof of purchase.
- Utilized strong multitasking abilities to balance multiple responsibilities simultaneously without sacrificing quality of service.
Receptionist
Best Stop Auto Sales
02.2012 - 11.2013
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to the correct offices.
- Kept the reception area clean and neat to give visitors positive first impression.
Education
Peer Support Specialists - Peer Support Specialist
The Extra Mile Region IV
Lafayette, LA03-2025
Skills
- Peer support ethics
- Recovery guidance
- Substance abuse awareness
- Relationship building skills
- Mental health advocacy
- Communication
- Conflict resolution
- Emotional support
- Crisis intervention
Timeline
Lead Server
Posados
02.2024 - 12.2024
Car Hop
Sonic Drive-in
02.2017 - 04.2020
Receptionist
Best Stop Auto Sales
02.2012 - 11.2013
Peer Support Specialists - Peer Support Specialist
The Extra Mile Region IV
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