Kourtnei Lowe
Sam's Club
Alexandria
3
years of professional experience
Dynamic professional with extensive experience in customer service and inventory management at Sam's Club. Proven ability to enhance customer satisfaction through effective problem-solving and teamwork. Skilled in operating pallet jacks and maintaining workplace safety, consistently achieving optimal product availability and cleanliness in fast-paced environments.
Work History
Frozen Food Stocker
9 Months- Stocked frozen food sections efficiently to ensure optimal product availability.
- Monitored inventory levels and promptly reported discrepancies to management.
- Maintained cleanliness and organization of freezer displays for enhanced customer experience.
- Assisted customers in locating products, providing exceptional service and support.
- Rotated stock regularly to meet freshness standards and reduce waste.
- Operated pallet jacks and other equipment safely while adhering to company safety protocols.
- Increased customer satisfaction through prompt attention to special requests or concerns regarding frozen food items.
- Maximized shelf space utilization by applying appropriate planograms designed according to promotional activities or new product launches.
- Maintained a clean and safe work environment, adhering to strict health and safety guidelines.
Refuse Collector
1 Year- Operated refuse collection vehicles following safety protocols and local regulations.
- Conducted routine inspections of equipment to ensure proper functioning and safety compliance.
- Collaborated with team members to efficiently manage waste disposal routes and schedules.
- Assisted in training new staff on safe operation of tools and equipment.
- Responded to customer inquiries regarding waste management services promptly and professionally.
- Implemented efficient loading techniques to maximize vehicle capacity and minimize trips.
- Participated in community outreach programs promoting recycling and waste reduction efforts.
- Alerted supervisors of setbacks immediately to maintain schedules and explain late pickups.
- Adapted routes based on changing traffic and weather conditions to stay on schedule and maintain efficiency.
- Regularly compressed collected refuse and recyclables to maximize vehicle storage capacity.
Crew Member
7 Months- Delivered exceptional customer service in fast-paced environment, ensuring satisfaction and repeat business.
- Operated kitchen equipment efficiently, maintaining high standards of food safety and hygiene.
- Collaborated with team members to streamline order processing, reducing wait times for customers.
- Assisted in training new crew members on operational procedures and best practices.
- Maintained cleanliness of workstations and dining areas, enhancing overall customer experience.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Cleaned and maintained all areas of restaurant to promote clean image.
Education
High School Diploma
Skills
Customer service
Restocking shelves
Workplace safety
Cleanliness
Heavy lifting
Pallet jack operation
Handling complaints
Sales support
Teamwork and collaboration
Problem-solving
Warehouse safety
Timeline
Frozen Food Stocker
Sam's Club
04.2025 - 01.2026Read More
Refuse Collector
Sanitation
02.2024 - 02.2025Read More
Crew Member
McDonalds
06.2023 - 01.2024Read More
Bolton High School
High School Diploma
Read More