Krishell King
New Orleans
Summary
Experienced with cash handling, customer service, and transaction processing in fast-paced retail settings. Utilizes strong communication skills and attention to detail to ensure customer satisfaction and operational efficiency. Track record of maintaining accuracy and resolving conflicts smoothly.
Overview
19
19
years of professional experience
Work History
Sales Professional
Compass Furniture
06.2023 - 06.2025
- Built strong relationships with customers through personalized service, enhancing client loyalty and repeat business.
- Achieved high levels of customer satisfaction by providing exceptional after-sales service, including issue resolution and future needs analysis.
- Conferred with existing and potential customers to assess requirements and propose optimal solutions.
- Provided timely and effective resolutions to problems, securing clients and ensuring satisfaction.
Optician
Walmart
08.2022 - 05.2023
- Operated pupilometers to measure patients' pupillary distance for lens customization.
- Identified and resolved patient concerns related to eyewear and vision correction.
- Instructed patients on proper care and usage of contact lenses and eyewear.
- Utilized electronic medical records software to document patient interactions and manage inventory.
Assistant Manager
American Cash Advance Inc.
01.2019 - 03.2020
- Established open lines of communication with team for feedback and suggestions.
- Identified inefficiencies to propose actionable improvements for overall workflow.
- Cultivated cohesive team environment by providing clear direction and support.
- Led training initiatives, enhancing employee skills and confidence.
Store Manager
Rent A Center Warehouse & Retail Store
02.2006 - 09.2018
- Analyzed sales data for strategic planning and resource allocation.
- Established a welcoming atmosphere to encourage repeat business.
- Resolved customer complaints for improved store reputation and loyalty.
- Analyzed sales trends to adjust inventory orders for improved turnover.
Education
High School Diploma -
Joseph S. Clark Senior High School
New Orleans, LA05-2020
Associate of Applied Science -
Delgado Community College
New Orleans, LA05-2009
Skills
- Objection handling
- Sales expertise
- Upselling and cross selling
- Closing techniques
- Customer service
- Problem-solving
- Multitasking and organization
- Customer relations
- Customer service management
- Work ethic and integrity
- Customer assistance
- Cash handling
- Time management skills
- Patience and empathy
Timeline
Sales Professional
Compass Furniture
06.2023 - 06.2025
Optician
Walmart
08.2022 - 05.2023
Assistant Manager
American Cash Advance Inc.
01.2019 - 03.2020
Store Manager
Rent A Center Warehouse & Retail Store
02.2006 - 09.2018
High School Diploma -
Joseph S. Clark Senior High School
Associate of Applied Science -
Delgado Community College
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