Kristen Carter
Haughton
Summary
I am a proactive and goal-oriented professional with excellent time management and problem-solving skills. I am known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth. I was a certified pharmacy technician in the state of Louisiana for 8 and a half years before I made the change to leave the medical field and become a dispatcher for the Bossier Parish Sheriff's Office for the last 6 years. I have worked in both high stress and fast paced environments for the lat 14 and a half years. I thrive to work in a team setting where we all have room for both personal and organizational growth. I hope that all of the skills that I have been able to learn and master between these two careers that I can be an asset to any team or individually.
Overview
14
14
years of professional experience
Work History
Pharmacy Technician
Fred's Pharmacy
07.2011 - Current
- Enhanced patient care through efficient prescription processing and medication dispensing.
- Ensured adherence to pharmacy regulations and safety standards during operations.
- Managed inventory to maintain accurate stock levels and facilitate timely reordering.
- Assisted in medication verification to improve dosage accuracy and interaction checks.
- Provided outstanding customer service, addressing inquiries and resolving patient issues promptly.
- Maintained organized prescription records, improving retrieval speed during audits.
Pharmacy Technician
Super One Pharmacy
02.2019 - 09.2019
- Enhanced patient care through efficient medication dispensing and processing.
- Ensured pharmacy operations complied with regulations and safety standards consistently.
- Managed inventory to maintain accurate stock levels and facilitate timely reordering.
- Assisted pharmacists by verifying medication dosages and potential interactions effectively.
- Resolved customer inquiries promptly, providing exceptional service at the pharmacy counter.
- Maintained organized prescription records for improved accuracy during audits.
Dispatcher
Bossier Parish Sheriff’s Office
09.2019 - 12.2025
- Enhanced emergency response coordination between law enforcement, fire, and medical services.
- Streamlined urgent response by effectively prioritizing incoming emergency calls.
- Ensured seamless workflow during shift changes by collaborating with dispatch colleagues.
- Delivered empathetic customer service to callers in high-stress emergency situations.
- Fostered teamwork by proactively assisting colleagues as needed during shifts.
- Documented unresolved calls and ongoing incidents for smooth shift transitions.
Front Desk
Cypress Black Bayou
07.2022 - Current
- Ensured smooth guest arrivals and departures through effective check-in/out management.
- Delivered exceptional customer service by promptly addressing inquiries and resolving issues.
- Optimized occupancy rates by processing reservations with property management systems.
- Engaged guests warmly during check-in, fostering a welcoming atmosphere.
- Monitored phone lines attentively to respond swiftly to incoming calls.
- Maintained cash drawer accountability by accurately processing payments during shifts.
Education
High School Diploma -
Arcadia High School
Arcadia, LA05.2011
Skills
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Problem-solving
- Time management
- Attention to detail
- Dependable and responsible
- Multitasking Abilities
- Excellent communication
- Critical thinking
- Computer skills
- Organizational skills
- Calm under pressure
- Active listening
- Decision-making
- Problem resolution
- Verbal communication
- Organization and time management
Timeline
Front Desk
Cypress Black Bayou
07.2022 - Current
Dispatcher
Bossier Parish Sheriff’s Office
09.2019 - 12.2025
Pharmacy Technician
Super One Pharmacy
02.2019 - 09.2019
Pharmacy Technician
Fred's Pharmacy
07.2011 - Current
High School Diploma -
Arcadia High School