Kristen Gerald
Denham Springs
Summary
Administrative professional with proven track record in managing office functions and ensuring smooth operations. Expertise in optimizing administrative processes and supporting team collaboration. Known for adaptability and results-driven approach, ensuring dependable performance and flexibility in dynamic environments.
Overview
7
7
years of professional experience
Work History
Owner
Southern Fabwear LLC
05.2018 - Current
- Founded and developed a successful t-shirt printing business specializing in custom designs and personalized apparel.
- Manage all aspects of operations, including sales, marketing, production, and customer service.
- Design and produce custom artwork for t-shirts using Adobe Photoshop and Illustrator.
- Collaborate closely with clients to translate their ideas into high-quality, personalized designs.
- Oversee the production process from start to finish, ensuring accuracy, quality control, and timely delivery of orders.
- Built a loyal customer base through exceptional customer service and attention to detail.
- Handle inquiries, resolve issues, and ensure customer satisfaction, resulting in repeat business and referrals.
- Expand product offerings to include a variety of apparel items and promotional merchandise.
- Manage inventory, sourced materials, and maintain relationships with suppliers to optimize costs and quality.
- Implement cost-effective strategies to improve profitability and efficiency.
Office Administrative Assistant
Benjamin M. Fleig LLC
09.2024 - 01.2025
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Responded to inquiries from callers seeking information.
- Maintained a clean and welcoming office environment, fostering positive impressions among clients and visitors alike.
- Managed accounts receivable functions, including the creation of detailed sales reports, maintaining cash receipts, collecting payments, and billing customers promptly.
- Processed weekly payroll using QuickBooks, ensuring thorough review of timesheets and expense reports for accuracy.
- Utilized accounting software to oversee general ledger, payroll, accounts receivable, accounts payable, and billing.
- Scheduled project and client meetings, ensuring timely organization and coordination.
- Provided monthly payroll reports to workers' compensation insurer, ensuring compliance and accuracy.
Assistant Manager
Southern Fabworks LLC
02.2020 - 03.2024
- Managed accounts receivable functions, including the creation of detailed sales reports, maintaining cash receipts, collecting payments, and billing customers promptly.
- Processed weekly payroll using QuickBooks, ensuring thorough review of timesheets and expense reports for accuracy.
- Utilized accounting software to oversee general ledger, payroll, accounts receivable, accounts payable, and billing.
- Scheduled project and client meetings, ensuring timely organization and coordination.
- Assisted with annual financial audits, contributing to audit preparation and facilitation.
- Provided monthly payroll reports to workers' compensation insurer, ensuring compliance and accuracy.
Education
Associate of Applied Science - Architectural Drafting
ITI Technical College
Baton Rouge, LA02-2015
Skills
- Customer relations
- Small business operations
- Relationship building
- Verbal and written communication
- Detail-oriented in task execution and accuracy
- Ability to prioritize and manage tasks
Timeline
Office Administrative Assistant
Benjamin M. Fleig LLC
09.2024 - 01.2025
Assistant Manager
Southern Fabworks LLC
02.2020 - 03.2024
Owner
Southern Fabwear LLC
05.2018 - Current
Associate of Applied Science - Architectural Drafting
ITI Technical College
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