KRISTEN IZWORSKI
Covington
Summary
Dedicated Human Resources Benefits Analyst with expertise in Benefits Administration, plan design, and compliance. Delivers exceptional customer service and effectively manages complex employee benefits issues. Strong problem-solving, data analysis, and project management skills contribute to improved efficiency and accuracy in benefits delivery.
Overview
7
7
years of professional experience
Work History
Human Resources Benefits Analyst
Ochsner Health
New Orleans
09.2022 - Current
- Facilitated vendor communication to implement data-driven improvements in medical, dental, vision, life, and disability benefits.
- Developed strategic plans collaboratively, enhancing benefits based on qualitative data for improved customer satisfaction.
- Managed weekly audit processes to ensure accuracy, reducing costs to organization by up to 10%.
- Supervised compliance requirements to meet deadlines and prevent unnecessary regulatory fees.
- Established professional relationships with clients to ensure transparency and alignment of quality assurance objectives.
Human Resources Benefits Specialist
Ochsner Health
New Orleans
06.2019 - 09.2022
- Oversaw retirement funding exceeding $10,000.00 balancing and accurately dispensing employee and employer revenue
- Executed retirement funding payouts, audited and analyzed reports to identify discrepancies, ensuring accurate data and preventing excess expenditure
- Developed vast knowledge on all benefits - including Accommodations and Leave benefits to streamline workflow and improve team building
- Consulted, advised, and supported customers on an array of benefits issues, which led to lasting professional relationships
- Implemented a multitude of processes across technology based platforms, such as Workday and Lawson, to strategically test data to meet compliance and accuracy regulation
Human Resources Solution Center Specialist
Ochsner Health
New Orleans
11.2018 - 06.2019
- Spearheaded Human Resources platforms organization-wide, enhancing accessibility and knowledge across various subject areas while maintaining professional etiquette
- Acted as the first point of contact for the organization’s Human Resources department, facilitating understanding of policies and supporting administrative initiatives.
- Verified policies and structures to identify trends and support employee advocacy efforts
- Clarified interpretation of organizational standards and guidelines for staff, fostering a cohesive and goal-oriented workplace
- Arranged training of new team members to expedite work initiatives and foster a productive environment, which reinforced team building and utilized resources
Education
Bachelor of Arts - Political Science, Sociology
Louisiana State University
Baton Rouge, LA12-2015
Skills
- Benefits Management Expertise
- Expertise in Workday and Lawson
- Data Analysis Capabilities
- Compliance Management
- Excel Proficiency
- Microsoft Word Proficiency
- PowerPoint Proficiency
- Analytical Skills
- Problem-solving Abilities
- Strategic Planning
- Team Building Strategies
- Adaptability and Learning Agility
- Detail orientation
- Outstanding Verbal and Written Communication
- Diligent Work Ethic
Languages
English
Professional
Accomplishments
High Performer Annual Performance Evaluations, 2018-2025
Timeline
Human Resources Benefits Analyst
Ochsner Health
09.2022 - Current
Human Resources Benefits Specialist
Ochsner Health
06.2019 - 09.2022
Human Resources Solution Center Specialist
Ochsner Health
11.2018 - 06.2019
Bachelor of Arts - Political Science, Sociology
Louisiana State University