Kristen Rabon
Lafayette,LA
Summary
Reliable and hardworking professional with experience in retail leadership. Skilled in fast paced environments, teamwork, and customer/patient service. Seeking to continue building experience in operations based roles.
Overview
9
9
years of professional experience
Work History
Digital Team Lead
Walmart
Lafayette, LA
10.2020 - 05.2026
- Supervise and support digital associates in Online Grocery Pickup and delivery operations
- Manage daily workflow for picking, staging, and dispensing customer orders
- Monitor productivity metrics including FTPR, wait times, and order accuracy
- Coach and train associates on company procedures, customer service, and efficiency standards
- Resolve customer escalations and ensure positive customer experiences
- Coordinate staffing coverage and delegate tasks during high volume periods
- Assist with inventory exceptions, substitutions, and operational troubleshooting
- Maintain compliance with safety and operational policies
Certified Nursing Assistant
Landmark Of Acadiana
Cade, LA
05.2017 - 10.2020
- Assisted patients with bathing, dressing, grooming, feeding, and mobility
- Monitored and recorded vital signs and patient conditions
- Responded promptly to patient needs and call lights
- Maintained clean, safe, and comfortable patient environments
- Assisted nurses with daily patient care and medical procedures
- Transferred and repositioned patients safely to prevent injury
- Provided emotional support and compassionate care to patients and families
- Followed HIPAA, infection control, and safety procedures
Education
High School Diploma -
Northside Senior High
Lafayette, LA05-2011
Skills
- Attention to detail
- Conflict resolution
- Customer focus
- Coaching and mentoring
- Fast paced workflow management
- Team leadership
Timeline
Digital Team Lead
Walmart
10.2020 - 05.2026
Certified Nursing Assistant
Landmark Of Acadiana
05.2017 - 10.2020
High School Diploma -
Northside Senior High