Kristen Shelby
Metairie
Summary
Five years of experience working in customer service roles. Five years of cash handling experience. Proven to be a responsible and dedicated person with excellent communication skills, and readiness to learn quickly. Striving to bring these qualities to an entry-level role at the organization.
Overview
7
7
years of professional experience
Work History
Barista- Hours Per Week: 30
Starbucks
10.2020 - Current
- Greeted guests with superior customer service.
- Managed morning rush of customers daily with efficient, levelheaded customer service.
- Operated cash register, collected payments and provided accurate change.
Barista- Hours Per Week: 22
Perks Coffee and Cafe
01.2020 - 08.2020
- Received and accurately processed customer payments.
- Restocked counter and customer areas to maintain adequate items levels for expected needs.
Cashier-Hours Per Week: 20
Chick-Fil-A Inc.
09.2018 - 09.2019
- Mentored new team members on registers, meeting customer needs, and maintaining high satisfaction with customers
Assistant Crew Leader-Hours Per Week: 10
Grow Dat Youth Farm
11.2017 - 06.2018
- Trained 10 new farm workers, including assigning daily duties, offering feedback, and enforcing deadlines
- Functioned as the assistant team leader and coordinated activities
- Facilitated workshops about food justice and farm sustainability
- Collaborated with other crew leaders and staff
Education
Bachelor of Science - Human Performance And Health Promotion
University of New Orleans
New Orleans, LA05.2022
High School Diploma -
Benjamin Franklin High School
New Orleans, LA2017
Skills
- Communication
- Customer Service
Volunteer Work
- Volunteered at a community kitchen at Crescent City Cafe 2017 & 2018
Timeline
Barista- Hours Per Week: 30
Starbucks
10.2020 - Current
Barista- Hours Per Week: 22
Perks Coffee and Cafe
01.2020 - 08.2020
Cashier-Hours Per Week: 20
Chick-Fil-A Inc.
09.2018 - 09.2019
Assistant Crew Leader-Hours Per Week: 10
Grow Dat Youth Farm
11.2017 - 06.2018
Bachelor of Science - Human Performance And Health Promotion
University of New Orleans
High School Diploma -
Benjamin Franklin High School
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