Kristi Wade
Choudrant
Summary
Dynamic Staff Pharmacist with extensive experience at Wal-Mart Store 23, excelling in medication therapy management and patient counseling. Proven track record in enhancing operational efficiency and achieving high patient satisfaction. Skilled in drug utilization review and committed to quality assurance, fostering a collaborative team environment to optimize patient care.
Knowledgeable licensed pharmacist with solid background in pharmacy operations and patient care. Efficiently managed medication dispensing and collaborated with healthcare teams to ensure optimal patient outcomes. Demonstrated proficiency in pharmaceutical regulations and team leadership.
Overview
21
21
years of professional experience
1
1
Certification
Work History
Staff Pharmacist
Wal-Mart Store 23
Ruston, LA
02.2005 - 01.2026
- Oversaw medication dispensing processes, ensuring accuracy and compliance with pharmacy regulations.
- Collaborated with healthcare providers to optimize patient medication therapies and resolve discrepancies.
- Mentored junior pharmacists and pharmacy technicians, enhancing team performance and knowledge sharing.
- Implemented workflow improvements that increased operational efficiency in prescription processing.
- Conducted medication therapy management sessions, providing patient education on drug interactions and side effects.
- Managed inventory control systems to maintain optimal stock levels and reduce waste of pharmaceuticals.
- Led initiatives to enhance customer service, resulting in improved patient satisfaction scores within the pharmacy department.
- Effectively resolved insurance rejections and other billing issues.
- Checked prescriptions for appropriate dosage, drug interactions, allergies and contra-indications before dispensing medications.
- Supported clinical services such as immunizations administration, leading to increased accessibility for patients in need.
- Provided medication therapy management to patients using Outcomes and Mirixa.
- Coordinated pharmacy staff schedule and assisted with personnel monitoring and performance evaluations.
- Contributed to a positive workplace culture by fostering open communication channels among team members and promoting professional development opportunities.
- Enhanced patient care by providing accurate medication dispensing and thorough counseling on drug interactions.
- Ensured consistent delivery of high-quality pharmaceutical services through adherence to established standards and guidelines.
- Provided comprehensive staff support during peak hours, effectively managing increased workload without compromising quality of service or patient safety.
- Recommended OTC devices or medication options to help mitigate individual symptoms.
- Received and accurately processed written prescriptions from customers using medical computer system.
- Collaborated with healthcare professionals to develop customized medication plans, ensuring optimal patient outcomes.
- Maintained state and federal records of legendary drugs and controlled substances.
- Complied with all federal laws, company policies and procedures and state regulations regarding intern, technician and assistant training and licensure.
- Vaccinated patients to provide immunity against influenza, pneumonia, and other diseases.
- Improved pharmacy efficiency by training new staff pharmacists and pharmacy technicians on proper procedures and protocols.
- Communicated regularly with physicians, nurses, insurance companies and managed care organizations.
- Optimized workflow processes for faster prescription filling, resulting in improved patient satisfaction levels.
- Regularly stocked shelves, rotated stock and checked for expired medications.
- Decreased wait times for patients by optimizing the use of pharmacy technology and automation systems.
- Championed patient safety by staying current on drug recalls and promptly removing affected products from pharmacy shelves.
- Implemented best practices for safe medication storage and disposal, maintaining a compliant and organized pharmacy environment.
- Enthusiastically answered questions regarding medications and side effects and printed out detailed information on pharmaceuticals for customers.
- Conducted regular audits of prescription records, identifying discrepancies and ensuring regulatory compliance.
- Correctly completed pharmacy daily and weekly reports.
- Educated patients about possible drug interactions and gave special administration instructions.
- Effectively prioritized tasks and organized workflow to increase efficiency.
- Administered immunizations and met with patients for medication consultations, effectively improving awareness of pharmacy's health services.
- Managed drug and supply inventories.
- Dispensed and verified patient prescription orders, conducting necessary utilization reviews.
- Supervised and coached team of pharmacy technicians and trainees.
- Advised patients on medication side effects and contraindications and explained proper administration.
- Displayed patient-oriented and comprehensive clinical pharmacy services and pharmaceutical care.
- Monitored ordering of pharmacy medication stock to maintain streamlined inventory and low overhead.
- Achieved and maintained top customer satisfaction and retention by cultivating productive relationships with patients.
- Completed accurate cycle counts, inventory management and will-calls for customers.
- Provided consultations and answered inquiries from patients, healthcare professionals and physicians regarding drugs, potential side effects, and specified use.
- Performed technical processes required to dispense medications to patients.
- Counseled patients regarding proper intake of medications.
- Hand counted controlled medications, measured liquids and reconstituted antibiotics.
- Assisted other pharmacy staff with drug inventory, purchasing and receiving.
- Closely monitored department performance metrics.
Education
Bachelor of Science - Pharmacy
University of Louisiana At Monroe
Monroe, LA12-1998
Skills
- Drug utilization review
- Pharmacy automation systems
- Medication dispensing
- Immunization administration
- HIPAA regulations
- Patient counseling
- Hand/finger dexterity
- Committed to quality assurance
- Continuing education
- Flexibility in scheduling
- Pharmaceutical calculations
- Health education advice
- IV admixtures
- Prescription drug interaction assessment
- Prescription verification
- Drug interactions monitoring
- Drug interactions
- Prescription drug labeling
- Patient relations
- Data entry specialist
- Pharmacology expertise
- Inventory maintenance system
- Acute care expertise
- Compounding techniques
- Adverse reaction reporting
- Motivated self-starter
- Prescription filling training
- Insurance billing expert
- Medication inventory management
- Clinical decision support
- Conflict resolution
- Medication therapy management
- Inventory control and administration
- Skilled in clinical interventions
- Retail pharmacy procedures
- HIPAA regulations compliance
- Detail orientation
- Prescriptions management
- Immunization services
- Physician orders processing
- Proper storage
- Patient profiles
- Vaccines
- Pharmacy law
- Medication storage
- Educating patients
- Drug inventory management
- Customer service and communication skills
- Interpreting and processing medication orders
- Medication dispensing and immunizing
- OTC recommendations
- Prescription filling
- Reviewing prescriptions
- Preparing sterile and Non-sterile compounds
- Patient education and counseling
- Vaccination administration
- Pharmacy operations management
- Coordinating inventory
- Overseeing technicians
- Drug safety
- Staff training
- Louisiana licensed pharmacist
- Current Louisiana pharmacy license
- Regulatory compliance
- Quality assurance controls
- Completing annual inventories
- Documentation skills
- Medicare and medicaid process
- Pharmacy inventory and recordkeeping
- Maintaining records
- Medication expertise
- Quality review processes
- Setting up profiles
- Monitoring therapeutic effectiveness
- Verifying orders
- Quality assurance standards
- Company policy compliance
- Improving processes
- Patient education
- Safety awareness
- Sales skills
- Confidentiality and HIPAA
- Resolving complaints
- Order fulfillment
- Promotion of health and disease prevention
- Compounding experience
- Dispensing medications
- Regulatory requirements
- Directing pharmacy operations
- Identifying Counter-indicated drugs
- Supply ordering
- Managing products
- Delegating assignments
- Interpreting orders
- Loss prevention
Certification
CPR Certified and Immunization Certified
Timeline
Staff Pharmacist
Wal-Mart Store 23
02.2005 - 01.2026
Bachelor of Science - Pharmacy
University of Louisiana At Monroe