Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kristy Arita

Harvey

Summary

Detail-oriented with expertise in providing exemplary customer service and technical support. Bilingual proficiency, Known for strong problem-solving skills and effective time management, supporting seamless operations and team collaboration.

Overview

5
5
years of professional experience

Work History

Sales Associate

Boost Mobile Store
Harvey
05.2023 - Current
  • Handled customer complaints in a professional manner.
  • Greeted customers and provided exceptional customer service.
  • Processed transactions using (POS)
  • Demonstrated product features and benefits for customers' needs.
  • Maintained up-to-date knowledge of store merchandise and policies.
  • Upsold additional items based on customer interests and needs.

Personal Assistant

Rodriguez carpet and flooring
Kenner
01.2023 - 05.2025
  • Compiled weekly progress reports highlighting key accomplishments from past week's activities.
  • Managed office supplies inventory and placed orders when necessary.
  • Sorted mail received daily for distribution throughout the office.
  • Maintained confidential files related to personnel records or other sensitive information.

Cellphone Repair Technician

Cellphone masters
New Orleans
03.2020 - 07.2022
  • Provided solutions to technical issues related to cell phone use.
  • Troubleshot various mobile operating systems, such as Android and iOS.
  • Reconfigured settings on customers' devices according to their needs.
  • Provided estimates for cost of repair services prior to beginning work.
  • Maintained a log of all repairs completed and kept track of inventory levels in stockroom.
  • Performed diagnostics on cell phones to determine the source of technical problems.

Education

Associate of Applied Science - Business And Management

Delgado Community College
New Orleans, LA
12-2023

High School Diploma -

West Jefferson High School
Harvey, LA
05-2020

Skills

  • Conflict resolution
  • Decision-making
  • Customer Service
  • Bilingual (English/Spanish)
  • Technical Skills
  • Time management
  • Attention to details

Timeline

Sales Associate

Boost Mobile Store
05.2023 - Current

Personal Assistant

Rodriguez carpet and flooring
01.2023 - 05.2025

Cellphone Repair Technician

Cellphone masters
03.2020 - 07.2022

Associate of Applied Science - Business And Management

Delgado Community College

High School Diploma -

West Jefferson High School
Kristy Arita