Kristy Ford
Napoleonville
Summary
Dynamic culinary professional with experience at Pot Paddle, excelling in dish preparation and order prioritization. Proven ability to enhance customer satisfaction through efficient service and effective problem-solving. Skilled in recipe modification and maintaining a clean workspace, ensuring a productive environment during peak hours. Committed to delivering high-quality dining experiences.
Overview
13
13
years of professional experience
Work History
Cook
Pot Paddle
08.2024 - Current
- Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients.
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Took food orders from cashiers and cooked items quickly to complete order items together and serve hot.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
Sales Associate
Academy Sports and Outdoors
04.2023 - 08.2024
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Engaged with customers to build rapport and loyalty.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Solved customer challenges by offering relevant products and services.
Waitress/Cook
Cane Row
02.2013 - 04.2023
- Used cash registers and credit card machines to cash out customers.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
Education
No Degree - Medical Assistant
Phoenix University
High School Diploma -
Assumption High School
Napoleonville, LA05-2007
Skills
- Dish preparation
- Surface cleaning
- Order prioritization
- Recipe modification
Timeline
Cook
Pot Paddle
08.2024 - Current
Sales Associate
Academy Sports and Outdoors
04.2023 - 08.2024
Waitress/Cook
Cane Row
02.2013 - 04.2023
No Degree - Medical Assistant
Phoenix University
High School Diploma -
Assumption High School