Krystie Racine
Lafayette
Summary
Dynamic professional with extensive experience in janitorial services at LCG, excelling in team supervision and process improvement. Proven ability to enhance cleanliness and efficiency through effective training and communication. Skilled in janitorial oversight and fostering a positive work environment, leading to increased productivity and employee satisfaction.
Overview
7
7
years of professional experience
Work History
Janitorial
LCG
Lafayette, LA
10.2025 - 03.2026
- Assisted in the training of new janitorial assistants on department policies, procedures, and safe work practices.
- Enhanced team morale by fostering a positive and supportive atmosphere among janitorial staff members, leading to increased productivity and job satisfaction.
- Promoted a clean and well-maintained facility through coordination of janitorial services and adherence to sanitation protocols.
- Collaborated with janitorial staff, ensuring timely completion of cleaning tasks for optimal facility conditions.
- Maintained a clean, organized environment through diligent oversight of janitorial staff and adherence to strict sanitation protocols.
- Preserved the cleanliness of common areas and facilities by performing routine janitorial duties as needed.
- Facilitated a clean and comfortable work environment by overseeing janitorial services, scheduling regular deep cleanings, and addressing maintenance requests in a timely manner.
- Managed budgets for the janitorial department, monitoring expenditures to ensure responsible spending without compromising service quality.
- Partnered with other members of the janitorial team to complete larger projects quickly and efficiently during off-peak hours.
- Collaborated with fellow janitorial staff members to distribute tasks evenly and ensure comprehensive cleaning coverage.
- Enhanced team morale and reduced turnover by implementing recognition program for outstanding performance among janitorial staff.
- Improved cleanliness and organization of facilities by implementing effective janitorial procedures and protocols.
- Upgraded janitorial services at facilities as evidenced by frequent comments about unprecedented cleanliness and sanitation.
- Collaborated with other departments on special projects requiring janitorial support, such as office moves or renovations.
- Assisted in training new janitorial associates on company policies, procedures, and safety guidelines.
- Served as a reliable point of contact for clients'' concerns or issues related to janitorial services.
- Facilitated communication between full-time janitorial staff members about ongoing cleaning needs and priorities.
- Improved overall facility cleanliness with consistent monitoring and evaluation of janitorial procedures.
- Established effective communication channels between janitorial staff and other departments for seamless coordination of tasks.
- Supported sustainability initiatives by identifying opportunities for waste reduction and resource conservation within nightly janitorial duties.
- Developed efficient work schedules for janitorial staff to maximize productivity and maintain high standards of cleanliness.
- Increased efficiency by effectively utilizing janitorial equipment such as floor buffers, carpet cleaners, and power washers for various tasks.
- Maintained a well-organized supply closet, ensuring easy access to necessary cleaning materials for the entire janitorial team.
- Reduced employee turnover by providing comprehensive training and support to janitorial staff members.
- Reduced janitorial supply expenses by monitoring inventory and reordering supplies when necessary.
- Upheld high standards of cleanliness around the front gate area through diligent oversight of janitorial services providers'' performance.
- Collaborated with fellow janitorial team members to complete large-scale projects in a timely manner.
- Streamlined communication between janitorial team and other facility staff, promoting a more efficient workflow and faster resolution of issues.
- Implemented quality control measures that consistently improved service levels across the board within the janitorial department.
- Increased efficiency by properly organizing janitorial supplies and equipment, ensuring easy access when needed.
- Recorded equipment, facility and janitorial issues to facilitate maintenance.
- Cultivated a strong reputation for exceptional janitorial services by consistently exceeding client expectations through meticulous attention to detail.
- Enhanced facility cleanliness by performing daily janitorial tasks such as sweeping, mopping, and vacuuming.
- Contributed to cost-saving measures by monitoring inventory levels and making informed purchasing decisions for janitorial supplies.
- Enhanced team efficiency by providing training to new janitorial staff members on best practices and procedures.
- Enhanced team productivity by providing on-the-job training for new janitorial staff members.
- Exhibited excellent teamwork skills when collaborating with fellow janitorial staff members on larger-scale projects or covering shifts when needed.
- Assisted in the development of a more efficient cleaning routine by regularly evaluating janitorial processes and suggesting improvements when necessary.
- Ensured timely completion of all janitorial duties in adherence to established schedules and guidelines.
- Collaborated effectively with fellow janitorial staff members to efficiently complete large-scale projects in a timely manner.
- Demonstrated versatility in adapting to various janitorial tasks, including occasional outdoor maintenance such as snow removal or leaf cleanup.
- Maintained a clean and safe environment by performing daily janitorial tasks such as sweeping, mopping, and sanitizing surfaces.
- Improved facility cleanliness by developing and implementing effective janitorial procedures.
- Collaborated with management to develop long-term strategies for housekeeping and janitorial department.
- Enhanced customer satisfaction by promptly addressing their inquiries or requests related to janitorial services and facility maintenance.
- Collaborated with other janitorial staff to complete large-scale cleaning projects efficiently.
- Utilized proper techniques for handling chemicals and equipment to ensure employee safety while performing janitorial duties.
- Ensured a clean and functional environment for tenants by overseeing daily janitorial duties and managing waste disposal systems effectively.
- Increased customer satisfaction rates by addressing concerns or feedback regarding janitorial services in a timely manner.
- Supervised team of housekeeping and janitorial workers to meet highest quality of cleanliness and safety standards.
- Enhanced cleanliness and hygiene standards by performing daily janitorial tasks, including sweeping, mopping, and dusting.
- Reduced equipment downtime by conducting regular preventive maintenance checks and repairs on janitorial machines.
- Assisted in recruitment efforts to attract top talent in the janitorial field and ensure adequate staffing levels were maintained.
- Maintained safe work environments through adherence to regulatory requirements and industry best practices for janitorial services.
- Streamlined daily operations by organizing and replenishing janitorial supply closets regularly.
- Sustained a high level of cleanliness in common areas, restrooms, and other shared spaces by performing regular janitorial duties.
Assistant Manager
Edible Arrangements
Lafayette, LA
03.2023 - 12.2025
- Assisted in managing daily operations to ensure smooth workflow and customer satisfaction.
- Coordinated team schedules to optimize staffing and enhance productivity during peak hours.
- Trained new staff on product offerings, customer service standards, and operational procedures.
- Implemented inventory management practices to maintain optimal stock levels and reduce waste.
- Developed promotional displays to increase product visibility and drive sales during seasonal events.
- Analyzed customer feedback to identify areas for service improvement and enhance overall experience.
- Collaborated with marketing team on local campaigns to boost community engagement and brand awareness.
- Oversaw quality control measures to ensure consistent product presentation and adherence to company standards.
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
Cashier/food Champion
Taco Bell
Alexandria, LA
01.2019 - 12.2021
- Processed customer transactions accurately and efficiently using point-of-sale systems.
- Maintained cleanliness and organization of work areas to ensure compliance with safety standards.
- Assisted customers with menu selections, enhancing overall dining experience through effective communication.
- Collaborated with team members to streamline service delivery during peak hours.
- Resolved customer inquiries and concerns promptly, fostering a positive environment.
- Handled cash management tasks, ensuring accurate balancing of cash drawers at end of shifts.
- Contributed to inventory management by restocking supplies and monitoring product freshness.
- Trained new staff on operational procedures and best practices for exceptional service delivery.
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Assisted customers with returns, refunds and resolving transaction issues.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Stocked, tagged and displayed merchandise as required.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Answered questions about store policies and addressed customer concerns.
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Contributed to store success by maintaining high standards of cleanliness throughout the facility.
- Addressed customer needs and made product recommendations to increase sales.
- Mentored new employees on cashier duties and best practices, improving overall staff performance.
- Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
- Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
- Streamlined checkout process for increased efficiency and reduced waiting times.
- Provided backup support for other departments when needed, showcasing versatility within the retail environment.
- Ensured compliance with company policies and procedures while processing transactions efficiently.
- Exceeded productivity goals through consistent attention to detail and organization during busy shifts.
- Promoted store promotions and incentive programs to increase overall sales revenue.
- Managed inventory levels effectively, reducing stock shortages and minimizing wastage.
- Developed rapport and fostered brand loyalty by offering personalized service.
- Enhanced customer loyalty by participating in rewards program enrollment.
- Boosted team efficiency, shared best practices in cash handling and customer interaction.
- Assisted in inventory management, contributing to reduction in stock discrepancies.
- Implemented loss prevention strategies, reducing instances of theft at checkout.
- Facilitated positive shopping experience, greeted customers warmly upon entry.
- Contributed to significant decrease in queue times by streamlining checkout process.
- Fostered positive customer relations by resolving complaints and inquiries promptly.
- Supported marketing initiatives by setting up and maintaining promotional displays.
- Contributed to clean and safe shopping environment, performed regular sanitation of checkout area.
- Increased sales of promotional items by informing customers about current offers.
- Enhanced customer service experience by efficiently processing purchases and returns.
- Improved efficiency, organized checkout area for optimal workflow.
- Enhanced shopping experience, provided product information and location assistance.
- Strengthened team morale and cooperation by assisting coworkers during peak hours.
- Managed cash drawer accurately, ensuring all transactions balanced at end of day.
- Maintained up-to-date knowledge of store policies and procedures, ensuring compliance in all transactions.
- Facilitated smoother checkout process, trained new employees on POS systems.
- Ensured accuracy in financial transactions, reconciled cash with receipts daily.
- Reduced processing errors by meticulously following transaction procedures.
- Improved store atmosphere with thorough and prompt cleaning of checkout area.
- Performed cash, card, and check transactions to complete customer purchases.
- Operated cash register to record transactions accurately and efficiently.
- Used POS system to enter orders, process payments and issue receipts.
- Handled cash with high accuracy and took care to check bills for fraud.
- Learned duties for various positions and provided backup at key times.
- Worked with floor team and managers to meet wide range of customer needs.
- Responded promptly to requests for assistance, spills and customer inquiries.
- Processed refunds and exchanges in accordance with company policy.
- Reconciled cash drawer at start and end of each shift, accounting for errors, and resolving discrepancies.
- Maintained current knowledge of store promotions and highlighted sales to customers.
- Encouraged customers to make additional purchases by highlighting current deals and keeping lane well-stocked.
- Set up new sales displays each week with fresh merchandise.
- Conducted inventory counts by adding each item in stock and documenting in computer system.
- Demonstrated product features, answered questions and redirected objections to highlight positive aspects.
- Prepared food items according to established recipes and presentation standards.
- Maintained cleanliness and organization in work areas to ensure compliance with health regulations.
- Assisted customers by taking orders accurately and efficiently, enhancing overall service experience.
- Collaborated with team members to meet peak service demands during busy hours, ensuring timely delivery of meals.
- Operated kitchen equipment safely while adhering to safety protocols to minimize workplace hazards.
- Monitored inventory levels and reported shortages to management for timely replenishment of supplies.
- Trained new employees on food preparation techniques and customer service expectations, fostering a cohesive team environment.
- Contributed to daily operations by performing cash register duties with accuracy and attention to detail.
- Restocked workstations with supplies and food display cases with fresh selections to decrease customer waiting during busy periods.
- Managed time effectively during busy periods while still maintaining focus on delivering top-notch meals.
- Demonstrated strong communication skills when working with fellow staff members, fostering a cohesive team atmosphere.
- Prepared variety of foods according to customers' orders or supervisors' instructions by following approved procedures.
- Greeted customers promptly and took orders to keep flow of traffic moving.
- Wiped counters and sanitized equipment to maintain clean food prep and dining areas.
- Followed food safety procedures outlined in company policies and health and sanitation regulations to prevent food borne illness.
- Performed food preparation responsibilities to meet franchise standards for quantities, speed, and packaging.
- Reduced customer wait times by quickly operating customer window and sales register.
- Resolved challenging customer complaints to full satisfaction by promoting brand loyalty and maximizing repeat business.
- Streamlined order assembly process, reducing wait times for customers.
- Implemented best practices for ingredient handling, resulting in prolonged freshness and reduced spoilage costs.
- Completed daily inventory checks to ensure sufficient stock levels for uninterrupted service.
- Collaborated with team members to maintain smooth workflow and provide exceptional dining experience.
- Improved customer satisfaction by ensuring timely and accurate food preparation.
- Reduced food waste with proper portion control and storage techniques.
- Participated in regular team meetings to share ideas for continuous improvement of service quality and efficiency.
- Monitored supply usage closely, identifying opportunities for cost savings without sacrificing product quality or guest satisfaction.
- Maintained safety standards by regularly cleaning and sanitizing all equipment, utensils, and surfaces.
- Upheld strict health code compliance through diligent sanitation practices and personal hygiene measures.
- Utilized strong attention to detail when plating dishes, ensuring consistency in presentation across each meal served.
- Assisted in training new hires, promoting adherence to company policies and procedures.
- Developed positive relationships with suppliers that led to improved delivery timelines.
- Expedited orders for increased customer satisfaction during peak service hours.
- Enhanced kitchen efficiency by organizing and maintaining a clean work area.
- Supported cross-functional tasks within the restaurant, including cashier duties or assisting in other positions as needed.
- Ensured consistent high-quality product, adhering to standardized recipes and presentation guidelines.
- Contributed to menu development, incorporating seasonal ingredients for fresh options and variety.
- Performed shift change tasks each day to keep store neat and running smoothly.
- Processed orders on POS system and accepted cash and charge payments.
- Made change and returned correct cash and coin to patrons.
- Collaborated with team members to quickly fill large orders and serve large parties.
- Provided support to crew members, facilitating quick food preparation and delivery.
- Trained newly hired employees on routine tasks and customer service.
- Promptly resolved customer complaints, escalating major issues to supervisor.
- Assisted with preparing salads and cold food items.
- Worked to meet or exceed special targets for credit card applications, special donations and specific product promotions.
- Developed strong rapport with customers and created positive impression of business.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
Education
High School Diploma -
Pickering High
Leesville, LASkills
- Janitorial duties proficiency
- Janitorial oversight
- Janitorial tasks
- Janitorial
- Janitorial services
- Janitorial process improvement
- Janitorial supervision
- Janitorial duties
- Janitorial procedures
- Cashier
- Food service
Timeline
Janitorial
LCG
10.2025 - 03.2026
Assistant Manager
Edible Arrangements
03.2023 - 12.2025
Cashier/food Champion
Taco Bell
01.2019 - 12.2021
High School Diploma -
Pickering High