Kuinton Jackson
Shreveport
Summary
Dynamic logistics and fleet management professional with a proven track record at Federal Express, enhancing delivery efficiency and customer satisfaction through advanced problem-solving and route planning expertise. Skilled in fostering team collaboration and driving continuous improvement, achieving significant operational enhancements. Mastery in organizational skills and adaptability ensures exceptional service and compliance in fast-paced environments.
Developed leadership and organizational skills in fast-paced delivery environment, adept at managing teams and improving efficiency. Proficient in logistics coordination and optimizing delivery routes. Looking to transition into new field, leveraging these transferrable skills to contribute effectively to new team.
Overview
15
15
years of professional experience
Work History
Delivery Driver Supervisor
Harrison Paint Co
03.2023 - Current
- Monitored driver performance, providing constructive feedback for continuous improvement.
- Improved delivery efficiency by optimizing routes and schedules for drivers.
- Enhanced customer satisfaction by promptly addressing concerns and providing appropriate solutions.
- Ensured proper handling of sensitive materials during transport, adhering strictly to company guidelines.
- Developed strong relationships with key clients by ensuring consistent quality of service in deliveries.
- Collaborated with management to develop strategies for reducing operational costs while maintaining high-quality service levels.
Logistics Coordinator
Wellnecesities
08.2022 - 03.2023
- Tracked orders and notified customers of status or potential delays.
- Trained new employees on logistics procedures, promoting a consistent approach across the team.
- Collaborated with sales and customer service teams to address client concerns and expedite orders when necessary.
- Ensured compliance with industry regulations, reducing the risk of fines or penalties.
- Improved order accuracy through meticulous data entry and verification processes.
Delivery Driver, Shipping
McKesson
01.2021 - 08.2022
- Increased customer satisfaction by ensuring timely and accurate deliveries.
- Provided exceptional customer service during deliveries, fostering positive relationships between the company and clients.
- Ensured vehicle maintenance, contributing to longer-lasting company vehicles and decreased repair expenses.
- Maintained a clean driving record while completing multiple daily deliveries.
- Safely transported fragile items, resulting in a reduction of damaged goods claims.
- Coordinated with dispatchers efficiently obtaining necessary route information updates related various pickup/drop-off locations.
Warehouse Supervisor
American Bubble Boy
06.2020 - 01.2021
- Supervised warehouse operations by managing employees during shifts.
- Supervised shipping and receiving, distribution and workplace safety.
- Supervised shipping and handling operations.
- Used warehouse management software to reconcile daily inventory.
- Maintained high levels of accuracy in daily operations.
- Oversaw inventory control levels and verified compliance with storage and organization processes.
Delivery Driver, Shipping
HD Supply
07.2018 - 04.2019
- Increased customer satisfaction by ensuring timely and accurate deliveries.
- Provided exceptional customer service during deliveries, fostering positive relationships between the company and clients.
- Utilized GPS technology to optimize delivery routes, saving time and increasing productivity.
- Adhered to federal regulations for transporting hazardous materials, maintaining compliance and avoiding fines.
- Maintained a clean driving record while completing multiple daily deliveries.
DOT Courier
Federal Express
06.2010 - 08.2017
- Achieved timely deliveries by closely adhering to established schedules and adjusting as necessary to account for traffic or weather disruptions.
- Maintained accurate records of pick-ups and deliveries, ensuring proper documentation and adherence to DOT regulations.
- Supported warehouse operations by assisting with loading/unloading vehicles as needed or organizing inventory during downtime between deliveries.
- Coordinated with dispatchers effectively, maintaining clear communication regarding job updates, delays, or changes in delivery assignments.
- Contributed to team success by collaborating effectively with fellow couriers on shared routes or larger projects requiring multiple personnel resources.
- Managed time-sensitive medical deliveries carefully, understanding the importance of prompt service in life-saving situations.
Education
High School Diploma -
Evangel Christian Academy
Shreveport, LA05-2009
Skills
- Logistics coordination experience
- Adaptable Decision-making
- Continuous improvement mindset
- Advanced problem solving
- Fleet management
- Organizational skills mastery
- Route planning expertise
Timeline
Delivery Driver Supervisor
Harrison Paint Co
03.2023 - Current
Logistics Coordinator
Wellnecesities
08.2022 - 03.2023
Delivery Driver, Shipping
McKesson
01.2021 - 08.2022
Warehouse Supervisor
American Bubble Boy
06.2020 - 01.2021
Delivery Driver, Shipping
HD Supply
07.2018 - 04.2019
DOT Courier
Federal Express
06.2010 - 08.2017
High School Diploma -
Evangel Christian Academy
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