Dynamic Shift Leader at Smoothie King with a proven track record in enhancing guest satisfaction and operational efficiency. Skilled in strategic thinking and communication, I effectively manage team performance and uphold brand standards, ensuring a positive customer experience while supporting health goals. Resilient under pressure, I drive results through effective leadership.
Overview
3
3
years of professional experience
Work History
Shift Leader
Smoothie King
10.2024 - Current
Supervision of team members and employees
Ensuring guest satisfaction to maintain and uphold brand standards
Managing daily operations such as opening/closing
Handling cash and inventory
Supporting nutrition and health goals for customers
Service Clerk
Rouses Market
03.2023 - 09.2024
Presenting great customer service and greetings
Collecting and returning carts inside and outside the store
Keeping entrances and floors clean.
Performance of other assigned duties directed by management
Education
Bachelor of Science - Cloud Computing And Networking
Louisiana State University
Baton Rouge, LA
05-2027
Skills
Communication: Strong interpersonal skills, being able to communicate clearly and effectively
Adaptive: Ability to understand and pick up on important concepts quickly, in changing circumstances
Strategic Thinking: Able to use information and procedures, to ensure effective results for the company
Resilient: Staying composed and calm in stressful situations in order to maintain strong productivity
Languages
Spanish
Limited Working
Timeline
Shift Leader
Smoothie King
10.2024 - Current
Service Clerk
Rouses Market
03.2023 - 09.2024
Bachelor of Science - Cloud Computing And Networking