Kylee Naylor
New Orleans,LA
Summary
Motivated and detail-oriented recent graduate from Tulane University with dual degrees in Homeland Security and Communications. With a strong academic background and a 3.9 GPA in Homeland Security, combined with hands-on experience in customer service, sales, and team collaboration, excels in fast-paced environments. Expertise includes problem-solving, organizational management, and communication, honed through diverse roles at Disney, Vuori, and Orange Theory Fitness. Additionally, I have gained valuable global perspectives through study abroad programs in Ireland and the Caribbean, enhancing my cross-cultural communication and adaptability. I am eager to apply my skills in a dynamic, impactful professional setting.
Overview
2
2
years of professional experience
Work History
Disney College Program
Disney
06.2023 - 11.2023
- Completed 6month intensive College Program with Disney World, working in Typhoon Lagoon in Florida
- Gained extensive experience in customer service and working in a fast paced environment
- Developed strong communication, organizational, and problem solving skills
- Demonstrated the ability to handle stressful situations and diffuse escalated guest issues
- References available upon request
Sales Associate
Vuori
05.2022 - 09.2023
- Greeted customers and provided assistance in locating products
- Processed payments using cash, credit/debit cards, and gift cards
- Maintained accurate records of inventory levels and sales transactions
- Upsold additional items to customers
- References available upon request
Sales Associate
Orange Theory Fitness
08.2022 - 05.2023
- Greeted members and visitors to the fitness center warmly and professionally
- Handled payments for memberships, classes and services
- Managed daily sales reports and tracked progress
- Answered phones and responded to customer inquiries
- Used computer software to update members' accounts
- References available upon request
Back Of House Lead
Vuori
11.2022 - 01.2023
- Managed and trained a team of 3+ staff members in the Back of House operations
- Implemented new processes to improve efficiency and reduce costs
- Collaborated with front of house staff to ensure customer satisfaction
- Developed and maintained inventory management systems to ensure accurate record keeping
- Assisted with store merchandising, display, and marketing efforts
- References available upon request
Education
Bachelor of Science - Homeland Security
Tulane University
New Orleans, LA12-2024
Bachelor of Arts - Communications
Tulane University
New Orleans, LA12-2024
High School Diploma -
Saint Francis High School
Mountain View, CA05-2021
Timeline
Disney College Program
Disney
06.2023 - 11.2023
Back Of House Lead
Vuori
11.2022 - 01.2023
Sales Associate
Orange Theory Fitness
08.2022 - 05.2023
Sales Associate
Vuori
05.2022 - 09.2023
Bachelor of Science - Homeland Security
Tulane University
Bachelor of Arts - Communications
Tulane University
High School Diploma -
Saint Francis High School
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