Summary
Overview
Work History
Education
Skills
Timeline
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Kylee Richard

Carencro,LA

Summary

Dynamic professional with a proven track record, excelling in customer service and team collaboration. Skilled in training staff and resolving conflicts, I fostered loyalty and repeat business. My attention to detail and problem-solving abilities ensures to always enhance client satisfaction and operational efficiency.

Although i have no previous experience with a remote job, i am a fast learner and skilled in being able to adapt quickly to new jobs. i am very reliable and a strong communicator, highly dependable and motivated professional with a strong work ethic. Known for being trust-worthy, detail-oriented, and committed to high-quality results. Eager to bring these strengths to a remote position and contribute to a productive virtual team!

Overview

3
3
years of professional experience

Work History

Assistant Bar Manager

Spoonbill Watering Hole & Restuarant
05.2024 - Current
  • Performed opening and closing duties, setting up for incoming shift, placing orders, taking inventory and maintaining stock levels for peak periods.
  • Developed a strong rapport with customers, resulting in repeat business and increased loyalty.
  • Trained new bartenders on drink recipes, mixing techniques, and customer service skills to enhance overall performance.
  • Resolved customer complaints promptly and professionally, preserving the establishment's reputation for excellent service.
  • Maintained a clean and organized workspace, adhering to strict hygiene standards for the health and safety of customers.

Self Employed Esthetician

Juniper Salon & Spa
11.2023 - 05.2024
  • Educated clients on proper skincare routine maintenance and guided them in selecting appropriate home care products.
  • Maintained strict sanitation protocols to ensure a clean and safe environment for both staff and clients.
  • Established long-lasting relationships with clients by providing personalized care, communication and consistently delivering outstanding results.
  • Streamlined appointment scheduling using software systems to accurately book appointments while managing waitlists when necessary.

Front Desk Coordinator

Renewed Med Spa
01.2023 - 11.2023
  • Balanced daily cash drawer reconciliations, ensuring accurate financial recordkeeping.
  • Successfully managed challenging situations involving guest complaints or issues by employing excellent problem-solving skills.
  • Updated client records accurately and efficiently, ensuring data integrity within the system.
  • Facilitated effective communication between clients, guests, and internal staff by serving as a central point of contact.
  • Monitored inventory levels of office supplies, placing orders as needed to prevent shortages or delays.
  • Served as point of contact for clients, fulfilled requests and resolved conflicts within customer service department and forwarded all other inquiries to appropriate department and personnel.

Education

High School Diploma -

Acadiana HIghschool
Scott, LA
05-2019

Skills

  • Excellent written and verbal communication skills
  • Teamwork and collaboration
  • Problem-solving
  • Attention to detail
  • Flexible and adaptable
  • Organization and time management
  • Reliable and deadline-oriented
  • Friendly, positive attitude
  • Self-motivated and disciplined
  • Comfortable with virtual collaborative tools
  • Quick to learn new systems
  • Customer service

Timeline

Assistant Bar Manager

Spoonbill Watering Hole & Restuarant
05.2024 - Current

Self Employed Esthetician

Juniper Salon & Spa
11.2023 - 05.2024

Front Desk Coordinator

Renewed Med Spa
01.2023 - 11.2023

High School Diploma -

Acadiana HIghschool

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Kylee Richard