Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kyleigh Lagarde

Prairieville

Summary

Personable administrative professional dedicated to cultivating positive client, staff and management connections. Highly-developed communicator with outstanding skills in complex problem-solving and conflict resolution. Expertise in resource allocation and schedule management. Skilled in cash handling and upselling techniques, consistently exceeding sales goals while fostering a collaborative team environment. Committed to maintaining high standards of cleanliness and service excellence.

Overview

7
7
years of professional experience

Work History

Waitress

Don’s Seafood
08.2024 - Current
  • Handled high-pressure situations, maintaining excellent service during busy shifts.
  • Exhibited strong multitasking, balancing multiple tables while delivering prompt service.
  • Maintained a clean dining environment, ensuring positive guest experiences.
  • Remained calm when addressing difficult customers during peak hours.
  • Operated cash registers and credit card machines for customer transactions.
  • Supported teamwork among staff through clear communication and collaboration.
  • Kept server areas clean and stocked to enhance efficiency.
  • Collaborated with team members for efficient service during peak times.
  • Ensured customer satisfaction with timely check-ins on food and beverage needs.
  • Enhanced satisfaction by providing attentive service and addressing concerns promptly.
  • Managed cash transactions accurately, ensuring correct change was given.
  • Built rapport with regular customers through friendly interactions and attentiveness.
  • Demonstrated adaptability by learning new menu items for informed recommendations.
  • Proved successful in fast-paced environments and tight deadlines.
  • Executed opening, closing, and shift duties for efficient restaurant operations.
  • Answered customer questions, recommended items, and processed orders efficiently.

Administrative Assistant

Fab-Con Inc
05.2022 - 07.2024
  • Handled multi-line phone system, routing calls and greeting visitors.
  • Ensured confidentiality of sensitive information through strict privacy policies and secure filing.
  • Provided excellent customer service by promptly responding to inquiries and building relationships.
  • Maintained accurate records with diligent data entry and database management.
  • Promoted positive work environment through effective communication and professional relationships.
  • Organized document files, archiving outdated records for efficient retrieval.
  • Managed office supply inventory, ordering items proactively to avoid disruptions.
  • Optimized executive calendar management by strategically scheduling appointments.
  • Coordinated travel arrangements for staff, ensuring cost-effective options.
  • Organized company events to improve team cohesion for over 50 participants.

Retail Store Manager

Solemates Boutique
07.2020 - 06.2024
  • Maintained organized store appearance to enhance customer shopping experience.
  • Completed routine inventories efficiently.
  • Managed inventory control to restore stock, control costs, and meet sales floor needs.
  • Coached employees on handling sales, complex issues, and difficult customers.
  • Evaluated employee performance regularly, providing feedback and recognizing achievements.
  • Exceeded sales goals through staff inspiration and promotion of target products.
  • Implemented marketing strategies and effective merchandising to improve store sales.
  • Optimized displays via strategic merchandising.

Fast Food Worker

Chic-Fil-A
01.2019 - 06.2024
  • Greeted customers promptly and took orders to keep flow of traffic moving.
  • Wiped counters and sanitized equipment to maintain clean food prep and dining areas.
  • Followed food safety procedures outlined in company policies and health and sanitation regulations to prevent food borne illness.
  • Collaborated with team members to quickly fill large orders and serve large parties.
  • Provided support to crew members, facilitating quick food preparation and delivery.
  • Maintained cleanliness and organization of the dining area, ensuring a pleasant atmosphere for customers.
  • Collaborated with team members to maintain a well-stocked inventory and ensure smooth operations during peak hours.

Education

East Ascension Highschool
Gonzales, LA

Cosmetology -

Aveda Arts And Science Institute
Baton Rouge, LA

Skills

  • Customer service
  • Strong multitasking
  • Team collaboration
  • Attention to detail
  • Cash handling
  • Safe food handling
  • Hospitality service expertise
  • Complex Problem-solving
  • High volume dining
  • Upselling techniques
  • Beverage preparation
  • Order management
  • Point of sale operation
  • Inventory management
  • Sales expertise
  • Special event coordination
  • Basic math
  • Reliability and punctuality

Timeline

Waitress

Don’s Seafood
08.2024 - Current

Administrative Assistant

Fab-Con Inc
05.2022 - 07.2024

Retail Store Manager

Solemates Boutique
07.2020 - 06.2024

Fast Food Worker

Chic-Fil-A
01.2019 - 06.2024

East Ascension Highschool

Cosmetology -

Aveda Arts And Science Institute
Kyleigh Lagarde