Kylie Mercer
Lake Charles
Summary
Dedicated professional seeking a long-term position within a growth-oriented company that values employee development and advancement opportunities. Proven ability to leverage experience and knowledge to contribute effectively to team success. Strong interpersonal skills foster positive collaboration and enhance workplace productivity.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Fulfillment Expert
Target
05.2024 - Current
- Fulfilled orders quickly to accomplish challenging daily objectives.
- Ensured that all products were properly labeled prior to being shipped out from the warehouse.
- Coordinated with suppliers to ensure timely delivery of products.
- Picked up heavy objects using proper lifting techniques to avoid personal injuries.
- Used handheld scanners to key in data for packages.
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
- Identified needs of customers promptly and efficiently.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
Receptionist/Member Care Coordinator
Southwest Louisiana Association of Realtors
07.2021 - 05.2024
- Greet and welcome guests as they arrive
- Making and Distributing Member accounts
- Answer, screen, and forward incoming calls
- Record Retention
- Social Media and Website upkeep
- Interaction with all members
- Data input
- Email distribution
- Schedule keeping
Front Desk Attendant
South Beau Fit
05.2020 - 07.2021
- Greet and welcome guests as they arrive
- Making and Distributing Member accounts
- Taking payments and daily closing of register
- Answer, screen, and forward incoming calls
- Record Retention
Child-Care
South Beau Fit
05.2020 - 07.2021
- Morning and afternoon deep clean
- Child caregiving
- Time management
- Record retention
Education
Some College (No Degree) - License Practical Nurse
Sowela Technical Community College
Lake Charles, LAHigh School Diploma -
Sam Houston High School
Moss Bluff, LA05.2021
Skills
- Active Listening
- Teamwork
- Flexibility
- Positive personality
- Problem-Solving
- Communication
- Accountability
- Trustworthy
- Time Management skills
- Knowledgeable in: Word, Excel, Google Docs, Google Sheets, Canva, Weebly, and Social Media
Certification
- Phlebotomy certification via National Association for Health Professionals, awarded on 3/19/24. Certification # 248200 over 40 sticks using various technics.
- CPR certification, certified in 2024.
References
- Dr. Jessica Cole- (337) 526-7794
- Taressa Fruge- (337) 302-8678
- Timothy Castle- (337) 540-4488
Timeline
Fulfillment Expert
Target
05.2024 - Current
Receptionist/Member Care Coordinator
Southwest Louisiana Association of Realtors
07.2021 - 05.2024
Front Desk Attendant
South Beau Fit
05.2020 - 07.2021
Child-Care
South Beau Fit
05.2020 - 07.2021
Some College (No Degree) - License Practical Nurse
Sowela Technical Community College
High School Diploma -
Sam Houston High School
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