Kymberly Semar
Baton Rouge
Summary
Dynamic and dependable professional with a strong background in customer service at Pet Smart. Recognized for exceptional communication and problem-solving skills, fostering team collaboration and enhancing customer loyalty. Proven ability to maintain inventory control and ensure the wellbeing of animals, while consistently delivering a positive experience for clients.
Overview
14
14
years of professional experience
Work History
Associate Lead
Pet Smart
02.2025 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Inventory control procedures
- Maintained the care and wellbeing of the animals in inventory
Sales Associate
Pet Smart
02.2023 - Current
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Built relationships with customers to encourage repeat business.
- Maintained a safe and clean environment for pets by regularly sanitizing living spaces and play areas.
- Handled animals safely and remained calm in different situations.
- Administered medications as prescribed to ensure the wellbeing of pets under care.
- Kept kennels clean, tidy and spaces stocked with items for pet or staff needs.
- Taught pet owners how to care for pets, manage behaviors and maintain proper nutrition.
Hostess
The Velvet Cactus of Baton Rouge
07.2022 - 12.2022
- Answered customer questions about hours, seating, and menu information.
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
Sales Associate
Baby and Me Boutique
11.2018 - 01.2020
- Prepared merchandise for sales floor by pricing or tagging.
- Contributed to visual merchandising efforts by creating eye-catching displays that showcased products effectively and enticed shoppers to make purchases.
- Ran the donation center and prepared items for sale
- Worked to meet or exceed special targets for credit card applications, special donations and specific product promotions.
- Engaged with customers to build rapport and loyalty.
Administrative Assistant
Custom Compression Systems, LLC
01.2011 - 05.2015
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Processed payroll for all hourly shop employees
- Created and updated excel spreadsheets showing job hours worked and money allocated per job.
- Data entry of accounts receivables and payables
- Maintained inventory of office supplies and placed orders.
Education
High School Diploma -
New Iberia Senior High
New Iberia, LA 05-2004
Skills
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Problem-solving
- Attention to detail
- Dependable and responsible
- Multitasking
- Active listening
- Verbal communication
Timeline
Associate Lead
Pet Smart
02.2025 - Current
Sales Associate
Pet Smart
02.2023 - Current
Hostess
The Velvet Cactus of Baton Rouge
07.2022 - 12.2022
Sales Associate
Baby and Me Boutique
11.2018 - 01.2020
Administrative Assistant
Custom Compression Systems, LLC
01.2011 - 05.2015
High School Diploma -
New Iberia Senior High
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