Lachandria Sonnier
Eunice
Summary
Dedicated Customer Service Specialist providing skills to prioritize and multi-task in fast-paced working environment. Successfully works as part of team to reach personal and business goals. Known for successfully handling escalated customer support issues.
Overview
6
6
years of professional experience
Work History
Customer Service Representative
Super 1 Foods
Eunice
07.2024 - Current
- Assisted customers with product selection and purchase processes.
- Collaborated with team members to resolve customer issues effectively.
- Educated customers about product features and benefits during interactions.
- Provided excellent customer service to resolve customer complaints in a timely manner.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Developed strong customer relationships to encourage repeat business.
Customer Service Representative
Brookshire Grocery
Monroe
01.2024 - 07.2024
- Assisted customers with product selection and purchase processes.
- Educated customers about product features and benefits during interactions.
- Answered customer inquiries and provided accurate information regarding products and services.
- Provided excellent customer service to resolve customer complaints in a timely manner.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Developed strong customer relationships to encourage repeat business.
CNA
Eunice Manor
Eunice
01.2020 - 01.2022
- Assisted patients with daily living activities and personal hygiene needs.
- Monitored vital signs and reported changes to nursing staff promptly.
- Provided companionship and emotional support to patients during care routines.
- Maintained cleanliness and organization of patient rooms and equipment.
- Supported mobility by assisting with transfers and ambulation exercises.
- Provided assistance with activities of daily living, including bathing, dressing and grooming.
Education
GED -
Eunice High School
Eunice LA 05-2003
Skills
- Customer relationship management
- Communication skills
- Time management
- Active listening
- Customer satisfaction focus
- Sales expertise
- Hospitality and accommodation
References
References available upon request.
Timeline
Customer Service Representative
Super 1 Foods
07.2024 - Current
Customer Service Representative
Brookshire Grocery
01.2024 - 07.2024
CNA
Eunice Manor
01.2020 - 01.2022
GED -
Eunice High School
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